Susi Ramirez
Willard,OH
Summary
Proven leader with extensive experience at Surge Staffing, adept in training and leadership, and fluent in both Spanish and English. Excelled in enhancing staff productivity and client satisfaction through effective task delegation and organizational skills. Achieved significant improvements in employee onboarding and payroll accuracy, demonstrating a strong blend of customer service and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Branch Supervisor
Surge Staffing
Willard, OH
09.2024 - Current
- Provided guidance and support to branch staff in daily operations.
- Coordinated thorough onboarding of employees before starting with designated company.
- Handled payroll submissions to guarantee correct wages.
- Maintained open communication channels with clients and employees.
- Checked in with various clients to confirm on-time arrival of new employees for orientation sessions.
- Reached out to clients for potential extra orders.
- Coordinated interviews for skilled position openings.
On-Site Supervisor
Surge Staffing
Willard, Ohio
12.2020 - 04.2024
- Monitored employee performance, providing feedback as needed to improve overall productivity.
- Conducted regular safety inspections to ensure compliance with company policies and regulations.
- Provided guidance to employees regarding job duties and expectations.
- Participated in weekly meetings with upper management to discuss staffing needs.
- Handled staff payroll problems and issues.
- Handled employee payroll processing accurately and efficiently.
- Reviewed weekly payroll data for accuracy prior to submission.
- Facilitated training sessions for non-English speaking employees.
Intern
Community In Schools
Brownsville , TX
08.2018 - 12.2018
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Encouraged students to ask questions about topics they did not understand.
Education
Bachelor of Science - Rehabilitation Services
The University of Texas Rio Grande Valley
Edinburg, TX12-2018
High School Diploma -
James Pace High School
Brownsville, TX05-2014
Skills
- Training and leadership
- Customer Service
- Task Delegation
- Multitasking
- Task Prioritization
- Organizational Skills
- Bilingual, Spanish, and English
Languages
English
Professional
Spanish
Professional
Timeline
Branch Supervisor
Surge Staffing
09.2024 - Current
On-Site Supervisor
Surge Staffing
12.2020 - 04.2024
Intern
Community In Schools
08.2018 - 12.2018
Bachelor of Science - Rehabilitation Services
The University of Texas Rio Grande Valley
High School Diploma -
James Pace High School
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