SUSIE GALFORD

• Provided excellent customer service by addressing inquiries promptly and professionally, resulting in increased sales and satisfaction rates.
• Contributed to departmental goals by proactively identifying areas for improvement and recommending actionable solutions.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Monitored customers for signs of security concerns and escalated issues to management.

I took some time off due to a few medical problems. I have healed and am ready to go back to work,

• Recruiting, semi-monthly payroll, new orientation, annual reviews and pay raises, employee benefits, staying current on all employment law, employee's 401K, termination of employment when necessary.

• Greeting all applicants and assisting them with application, testing and all paperwork, data entry, daily and weekly reports, payroll for assigned employees, accounts receivables, daily deposits, billing, filing and maintaining all office supplies.

• As property manager I was responsible for the well-being and safety of all residents, collection of monthly rent, daily, weekly and end of month reports, training of all employees and answering to either owners or management companies.