Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SUSIE MEZQUITE

Moultrie,US

Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service role where I can utilize my experience to add immediate value to an organization.


Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

CareConnect Urgent Care
03.2025 - Current
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Coordinated appointment scheduling, effectively managing calendar for multiple staff members.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained office supplies inventory, implementing cost-effective ordering practices.
  • Assisted in training new reception staff, fostering a collaborative team environment.

Business Assistant

Mahan Village Dental Care
06.2024 - 03.2025
  • Coordinated patient scheduling to optimize appointment flow and enhance client satisfaction.
  • Collaborated with dental team to facilitate seamless patient experiences during visits and follow-ups.
  • Managed office communications, ensuring timely responses to patient inquiries and concerns.

Customer Service Representative / Head Cashier

The Home Depot
05.2021 - 06.2024
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Managed the cashier team and supervised the daily operations of the cashier area.
  • Train new team members on cash register and customer service procedures.

Education

Associate of Applied Science - Medical Laboratory Technologist

Wiregrass Georgia Technical College
Valdosta, GA
12-2026

Skills

  • Customer Service
  • Team Management
  • Organizational Skills
  • Conflict Resolution
  • Cash handling
  • Telephone etiquette
  • Listening skills
  • Time management

Languages

Spanish
English

Timeline

Front Desk Receptionist

CareConnect Urgent Care
03.2025 - Current

Business Assistant

Mahan Village Dental Care
06.2024 - 03.2025

Customer Service Representative / Head Cashier

The Home Depot
05.2021 - 06.2024

Associate of Applied Science - Medical Laboratory Technologist

Wiregrass Georgia Technical College

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