SUSIE REYNOLDS
Morrison,TN
Summary
Highly motivated, skilled individual with exceptional reliability and attention to detail
Overview
34
34
years of professional experience
Work History
Fulfillment Associate
Amazon
Murfreesboro, TN
07.2020 - 08.2025
- Processing and order fulfillment
OFFICE MANAGER
MULTI-COUNTY CANCER SUPPORT NETWORK (MCCSN)
02.2018 - 06.2019
- Guided cancer patients through application processes for obtaining vital support services.
MANAGER COORDINATOR NEWBORN HEARING PROGRAM
PEDIATRIX MEDICAL GROUP
10.2002 - 02.2018
- Interviewing, hiring, managing hearing screeners for 7 hospitals in Nashville area, reconcile financial and patient reports, perform insurance verification, preauthorization and referral, perform maintenance and updated on hearing equipment and maintained office supplies, research customer accounts and document thoroughgoingly, experiences report writing, keep records of personnel and credentialing.
ADMITTING AND CUSTOMER SERVICE
Ascension St. Thomas Rutherford
01.1992 - 01.2002
- Ensured smooth clinic operations through patient scheduling and admission. Maintained strict privacy standards by managing confidential registration paperwork. Handled phone inquiries to support patient needs and improve accessibility.
Education
High School - undefined
Shelbyville Central High School
Skills
Microsoft Word and Excel
Customer service
Office equipment operation
Data entry and billing
Organizational skills
Problem solving
Team collaboration
HIPAA compliance knowledge
Timeline
Fulfillment Associate
Amazon
07.2020 - 08.2025
OFFICE MANAGER
MULTI-COUNTY CANCER SUPPORT NETWORK (MCCSN)
02.2018 - 06.2019
MANAGER COORDINATOR NEWBORN HEARING PROGRAM
PEDIATRIX MEDICAL GROUP
10.2002 - 02.2018
ADMITTING AND CUSTOMER SERVICE
Ascension St. Thomas Rutherford
01.1992 - 01.2002
High School - undefined
Shelbyville Central High School