Susie Squire
Knoxville,TN
Summary
Dynamic and results-oriented professional with a proven track record as a Food Delivery Driver and Small Business Owner. Excelled in customer service and problem-solving, enhancing customer satisfaction and expanding client base through effective communication and time management. Demonstrated ability to manage multiple tasks efficiently, fostering positive relationships with customers and employees alike.
Overview
14
14
years of professional experience
Work History
Food Delivery Driver
Self-employed
03.2023 - Current
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Small Business Owner
Self-employed
04.2011 - 03.2023
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Education
Master of Arts - Business Administration
Carson Newman University
Jefferson City, TN05.2015
Skills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Time Management
- Excellent Communication
- Delivery confirmations
- Customer Communication
Timeline
Food Delivery Driver
Self-employed
03.2023 - Current
Small Business Owner
Self-employed
04.2011 - 03.2023
Master of Arts - Business Administration
Carson Newman University
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