Susie Tell
Kings Beach,CA
Summary
Experienced professional seeking a full-time position that offers professional challenges and allows for the utilization of strong interpersonal skills, effective time management, and problem-solving expertise. Motivated to contribute abilities to a dynamic team and make a positive impact in a fast-paced work environment. Proven track record of successfully handling complex tasks and collaborating with diverse individuals. Confident in ability to excel in a role that values efficiency and effective communication.
Overview
13
13
years of professional experience
Work History
CF-L1 Trainer
CrossFit Avalanche
03.2023 - Current
- Led group fitness classes, providing instruction and motivation to participants of all fitness levels
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Encouraged and motivated participants to persevere through challenges to achieve new goals.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
Owner/Event Planner
Tahoe Inspired Events, LLC
12.2015 - Current
- A full-service event planning company, crafting beautifully designed and inspiring corporate events that include customer appreciation, corporate incentive and local non-profit fundraiser/gala work.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Coordinated with participating vendors during event planning.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
Event & Golf Tournament Sales Manager
American Golf Corporation
02.2014 - 10.2015
- Work directly with clients for menu planning, floor plan, room set up, timelines, rental orders, decor, cost and billing details and any other requirements pertinent to their event for weddings, golf tournaments, fundraising events, and corporate meeting groups.
- Attended industry events and conventions to explain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Event & Golf Tournament Sales Manager
Incline Village General Improvement District (IVGID)
08.2011 - 02.2014
- Identify, Qualify, and Solicit new private event, wedding, and corporate events for Incline Village's Facilities; The Chateau, Aspen Grove, Ski Lodge at Diamond Peak, and Incline Village's Private Beaches
- Additionally, present, plan and oversee golf tournaments for both corporate and wedding groups at The Mountain and Championship Golf Courses.
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
Education
Bachelor of Science - Psychology
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2003
Skills
- Organization
- Problem Solver
- Communication
- Willingness to Learn
- Responsible and Reliable
- Attention to Details
- Account Management
- Complaint Handling
- CRM Software
- Customer Needs Assessment
- Team Collaboration
- Customer Retention
Certification
CF-LI
PSIA Level 1
Timeline
CF-L1 Trainer
CrossFit Avalanche
03.2023 - Current
Owner/Event Planner
Tahoe Inspired Events, LLC
12.2015 - Current
Event & Golf Tournament Sales Manager
American Golf Corporation
02.2014 - 10.2015
Event & Golf Tournament Sales Manager
Incline Village General Improvement District (IVGID)
08.2011 - 02.2014
Bachelor of Science - Psychology
California Polytechnic State University-San Luis Obispo