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Susila Rai
Milwaukee,WI
Summary
Compassionate and dedicated caregiver with over four years of experience supporting older adults in both home and residential settings. Expertise in medication management, assistance with activities of daily living (ADLs), and appointment coordination ensures a high standard of care. Bilingual communication skills in Nepali, Hindi, and English enhance the ability to connect with diverse clients and their families. Committed to fostering a supportive and nurturing environment that promotes the well-being and dignity of every individual.
Overview
6
6
years of professional experience
Work History
Personal Caregiver
SoSiab Care
Madison, WI
11.2020 - 08.2025
- Provide daily personal care including bathing, dressing, grooming, and mobility assistance while preserving client dignity.
- Manage medication schedules and monitor health status, documenting changes and communicating with nursing staff and family.
- Prepare nutritious meals and follow individualized dietary plans to support client health.
- Maintain a safe, clean-living environment through light housekeeping, laundry, and fall-prevention practices.
- Coordinate and accompany clients to medical appointments, ensuring follow-up instructions are understood.
- Deliver companionship and engagement through conversation and activities to reduce isolation.
Digital Shopper
Walmart
Madison, WI
06.2023 - 09.2024
- Selected and inspected grocery and household items to ensure quality and order accuracy for pickup and delivery.
- Prepared orders for timely fulfillment and assisted customers on the sales floor with questions.
- Maintained organized work area and followed safety and sanitation procedures.
Resident Assistant
Oakwood Village
Madison, WI
04.2022 - 05.2023
- Assisted residents with ADLs and toileting while following care plans and reporting condition changes to clinical staff.
- Documented observations and escalated concerns to nursing teams for timely intervention.
- Facilitated recreational activities to support resident engagement and mental well-being.
Work Study
Madison Area Technical College
Madison, WI
04.2019 - 03.2022
- Answered phones, scheduled appointments, and organized office tasks to support advisors and staff.
- Managed assigned projects and maintained an orderly work area.
Education
Bachelor’s degree - Mechanical Engineering
University of Wisconsin Milwaukee
Milwaukee, WI06-2028
High School Diploma -
West High School
Madison, WISkills
- Client care
- Activities of Daily Living (ADLs)
- Medication management
- Mobility assistance
- Meal preparation
- Care documentation
- Appointment coordination
- Infection control
- Microsoft Office
- Compassionate communication
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Digital Shopper
Walmart
06.2023 - 09.2024
Resident Assistant
Oakwood Village
04.2022 - 05.2023
Personal Caregiver
SoSiab Care
11.2020 - 08.2025
Work Study
Madison Area Technical College
04.2019 - 03.2022
Bachelor’s degree - Mechanical Engineering
University of Wisconsin Milwaukee
High School Diploma -
West High School