Susma Mongar
Brooklyn,OH
Summary
Proven track record of excellence at Cleveland Clinic Fairview Hospital, showcasing dependability and a friendly, positive attitude. Fluent in English, Nepali, and Hindi, I excel in multitasking and analytical thinking, significantly enhancing patient care and operational efficiency. Demonstrated ability to exceed performance targets through innovative problem-solving and effective communication.
Overview
9
9
years of professional experience
Work History
PCNA
Cleveland Clinic Fairview Hospital
05.2023 - Current
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with patient transfer and ambulation.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Housekeeping Cleaner
Cleveland Clinic Fairview Hospital
12.2021 - 05.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in the hospital by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed bed sheets and towels from rooms to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Handled requests for extra linens, toiletries and other supplies.
- Cleaned and stocked patient rooms by replacing used towels and linens mopping floors, making beds, and restocking bathroom items.
Machine Operator
National Safety Apparel
09.2015 - 07.2021
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Handled custom adjustments to create pieces meeting unique customer requirements.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Finalized products by attaching hardware, labels and tags and preparing shipments.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Completed quick and safe threading and needling changing operations to keep production on schedule.
- Supported performance targets by maintaining clean and neat work areas.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
High School Diploma -
Model Campus
Damak, Nepal05.2012
Skills
- Multitasking
- Analytical Thinking
- Friendly, Positive Attitude
- Dependable and Responsible
- FLUENT IN English, Nepali and Hindi
Timeline
PCNA
Cleveland Clinic Fairview Hospital
05.2023 - Current
Housekeeping Cleaner
Cleveland Clinic Fairview Hospital
12.2021 - 05.2023
Machine Operator
National Safety Apparel
09.2015 - 07.2021
High School Diploma -
Model Campus
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