Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Sussan Murillo Dubon

Greenacres,Florida

Summary

Detail-oriented professional with extensive experience in strategic planning, cost optimization, and team leadership. Demonstrated success in developing effective strategies and overseeing operations to achieve both short-term and long-term objectives. Exceptional problem-solving abilities and strong communication skills, coupled with the capacity to inspire and guide teams towards success. Highly organized, proactive, and results-driven individual with a background in financial management, organizational development, and operational excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scheduler Assistant

Leticia's Cleaning Service
01.2020 - Current

Coordinated client appointments within designated time slots.

Handled client grievances to ensure satisfaction and maintain relationships.

Addressed and solved computer-related challenges.

Coordinated schedules according to requirements.

Facilitated efficient communication by being readily reachable for clients and workers.

Operations Manager/RX

CVS Healthhub
Lake Worth, Florida
07.2019 - 08.2023
  • Directed operations across various departments to boost productivity.
  • Partnered with leadership to forecast and adapt to changing customer needs and labor planning concerns.
  • Executed cost-saving strategies to lower overhead expenses.
  • Monitored inventory levels and initiated orders for new products.
  • Analyzed feedback from customers and staff to enhance operational strategies.
  • Adhered to corporate standards and regulations, encouraging safe and efficient operations.
  • Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.
  • Evaluated operational costs and identified areas of improvement.
  • Assisted in resolving escalated complaints and disputes.
  • Facilitated resolution of departmental disagreements.
  • Developed and enforced departmental strategies in coordination with board members, organization officials, and staff.
  • Coordinated duty allocation to ensure efficient task management.

Shift Supervisor, Rx

CVS Pharmacy
Lake Worth, Florida
08.2015 - 07.2019
  • Coordinated with teams to fulfill business targets.
  • Developed effective shift schedules to enhance team productivity.
  • Directed procedures for store opening and closing to guarantee security.
  • Resolved customer inquiries, orders, and complaints promptly.
  • Ensured prescriptions were correctly labeled and contained appropriate contents.

Education

High School Diploma - undefined

Forest Hill Community High School
West Palm Beach, Florida
05.2014

Skills

  • Staff Training
  • Computer knowledge
  • Telephone communication
  • High-Pressure Environments
  • Policy and Procedure Implementation
  • Systems Implementations
  • Project Management
  • Workflow Planning
  • Data Archiving
  • Staff Management
  • Sales Presentation
  • Employee Motivation
  • Customer Relationship Management
  • Conflict Mediation
  • Team Leadership
  • Client Relations
  • Schedule Oversight
  • Sales
  • Negotiation
  • Management Training
  • Bilingual

Certification

Registered Pharmacy Technician

LANGUAGES

Spanish
Bilingual

Timeline

Scheduler Assistant

Leticia's Cleaning Service
01.2020 - Current

Operations Manager/RX

CVS Healthhub
07.2019 - 08.2023

Shift Supervisor, Rx

CVS Pharmacy
08.2015 - 07.2019

High School Diploma - undefined

Forest Hill Community High School
Sussan Murillo Dubon