Maria A. Victoria
Santa Ana ,CA
Summary
Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Medical Assistant/Surgery Scheduler
PIH Health
07.2023 - Current
- Patient rooming/vitals, Chart prepping, Appointment scheduling, prepare rooms for clinical examinations to support general surgeons in their duties.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Preceptor to new Medical Assistant hires.
Surgery Scheduler/Medical Assistant
New Hope General and Oncologic Surgery
01.2022 - 07.2023
- Coordinate with provider/hospital to schedule surgeries and ensure necessary equipment and supplies are available
- Communicated with patient regarding their surgery preparation, including pre-operative and post-operative care instructions
- Obtained authorizations for surgical procedures
- Managed and maintained surgical schedules, ensuring all information is accurate and up to date
- Assisted back office as Medical Assistant
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
Patient Service Representative/Surgery Scheduler
Tenet Health Care
05.2017 - 01.2022
- Scheduled appointments
- Insurance Verification
- Coordinate surgery scheduling for all providers
- Requested referrals for procedures and surgeries
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Patient Service Representative
Doctors BHSF
08.2015 - 05.2017
- Answering phones and appointment scheduling
Medical Assistant
Gastroenterologist/Internal Medical Group
08.2004 - 02.2013
- Answering phones
- Authorizations
- Procedure scheduling
- Assisted in all back office duties as a medical assistant
Education
Diploma -
Hillview Highschool
Santa Ana, CaliforniaMedical Assistant Cert. -
Career Network Institute
Orange, CaliforniaSkills
- Bilingual- English & Spanish
- Excellent Communication Skills
- Detail oriented
- Ability to work in a fact paced environment and handle multiple tasks
- Decision-making
- Delegation
- Proficient in administration and clinical work
- Reliable team player
- Data entry
- Staff training
- Team leadership
Timeline
Medical Assistant/Surgery Scheduler
PIH Health
07.2023 - Current
Surgery Scheduler/Medical Assistant
New Hope General and Oncologic Surgery
01.2022 - 07.2023
Patient Service Representative/Surgery Scheduler
Tenet Health Care
05.2017 - 01.2022
Patient Service Representative
Doctors BHSF
08.2015 - 05.2017
Medical Assistant
Gastroenterologist/Internal Medical Group
08.2004 - 02.2013
Diploma -
Hillview Highschool
Medical Assistant Cert. -
Career Network Institute
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