Diana Davila
Mesquite
Summary
Healthcare professional with over 10 years of experience supporting physicians in both clinical and administrative settings. Extensive background in surgery scheduling, insurance verification, prior authorizations, and patient care coordination. Proficient in the Epic Systems electronic health record system with experience managing patient documentation, referrals, and demographics. Bilingual in English and Spanish with strong communication skills and a reputation for providing compassionate, efficient patient support in fast-paced medical environments.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Medical Assistant/Surgery Scheduler
Texas Health Physician Group
Dallas
02.2020 - 07.2022
- Scheduling surgeries and procedures with facilities for multiple providers
- Obtaining prior authorizations for surgical and radiology procedures.
- Rooming patients, obtaining history and vitals
- Setting up and assisting physician in minor surgical procedures in office
- Communicating with patients regarding test results
- Preparing patient with pre-op/post op instructions
- Providing patient with surgery out of pocket payment/deductible amount
- Coordinated patient scheduling and follow-up appointments efficiently.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
Medical Assistant/Surgery Scheduler
Texas Health Physician Group
09.2014 - 11.2019
- Surgery scheduling with the hospital for multiple providers
- Obtaining prior authorizations for surgical and radiology procedures.
- Processing and reviewing incoming and outgoing referrals.
- Staple/Suture removal.
- Wound care and extensive patient care.
- Scheduling appointments and entering demographics and insurance in EPIC
- Coding for surgeries
- Coordinated patient scheduling and follow-up appointments efficiently.
- Communicated effectively with patients to ensure comfort and understanding.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
Medical Assistant
Sunnyvale Medical Group
01.2012 - 09.2014
- Cleaning/Preparing exam rooms.
- Obtaining vitals, diabetic finger stick. EKG, assisted in biopsy and pap-smear procedures.
- Administered and prepared injections and vaccines.
- Completed vision and hearing screens.
- Ordered imaging, completed ABI testing and suture/staple removal
- Strong Personal Skills
- Communication and Writing Skills
- Typing 40+WPM and 10-key
- CPR Certified.
- Bilingual (Spanish/English)
- Microsoft Office and Mac
Medical Assistant
Pediatric Clinic of Mesquite
04.2009 - 01.2012
- Prepare exam rooms, obtain vitals, ran initial tests such as flu/strep/RSV rapid test
- Prepared and administered injections and vaccines
- Called with lab results and other general patient calls
- Vision and hearing screens
- Administering breathing treatments
Education
Certified Medical Assistant -
Remington College
Dallas, Tx 08.2008 - 05.2009
General Studies Diploma -
North Mesquite High School
08.2004 - 06.2008
Skills
- Strong communication skills
- Team collaboration
- Adaptability in fast paced environments
- Problem solving
- EPIC (EHR)
- Microsoft office
- Minor surgical assistance
- Effective communication
- Attention to detail
- Time management
- Bilingual (Spanish)
Timeline
Medical Assistant/Surgery Scheduler
Texas Health Physician Group
02.2020 - 07.2022
Medical Assistant/Surgery Scheduler
Texas Health Physician Group
09.2014 - 11.2019
Medical Assistant
Sunnyvale Medical Group
01.2012 - 09.2014
Medical Assistant
Pediatric Clinic of Mesquite
04.2009 - 01.2012
Certified Medical Assistant -
Remington College
08.2008 - 05.2009
General Studies Diploma -
North Mesquite High School
08.2004 - 06.2008