Tijuana Lee
Waukee,WI
Summary
Diligent Surgery Scheduler with comprehensive background in coordinating surgery schedules and facilitating seamless communication between medical staff and patients. Proven ability to streamline scheduling processes and ensure accuracy in appointment management. Demonstrated proficiency in multitasking and maintaining confidentiality in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Medical Assistant/Surgery Scheduler
Waukesha Surgical Specialists
03.2014 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Oriented and trained new staff on proper procedures and policies.
- Communicates directly with surgeon
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Resolved scheduling conflicts to maintain high-quality patient services.
Education
Medical Assistant Certification -
Anthem Medical School
Brookfield, WISkills
- HIPAA compliance
- Reliability and punctuality
- Clinical skills
- Patient care
- Medication administration
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Medical Terminology
- Insurance verification
- Triage calls
Timeline
Medical Assistant/Surgery Scheduler
Waukesha Surgical Specialists
03.2014 - Current
Medical Assistant Certification -
Anthem Medical School
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