Susy Chavez
Ft. Lauderdale,USA
Summary
Experienced professional with 12+ years in real estate, interior design, and construction-related project management. Skilled in planning design, vendor oversight, with a strong background in AutoCAD, client relations, and cross functional collaboration. Bilingual (English/Spanish) with a proven record of driving growth, delivering client satisfaction, and successfully managing projects from planning through completion.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Broker Associate-Real Estate Advisor
Exp Realty LLC
01.2025 - 08.2025
- Integrated CRM systems to manage client relationships, resulting in a 25% increase in customer retention.
- Developed targeted sales strategies and lead generation techniques, leading to a 30% boost in new client acquisitions.
- Fluent in English and Spanish, effectively serving a diverse clientele and expanding market reach.
Broker Sales Associate
Compass LLC
12.2022 - 12.2024
- Managed the full sales process from prospecting to closing, ensuring a seamless customer experience.
- Developed marketing plans to generate new leads and expand the client base.
- Maintained a high referral rate through exceptional service and client satisfaction.
- Facilitated smooth transactions by coordinating with lenders, mortgage companies, and title agencies.
Realtor Sales Associate
Robert Slack LLC
07.2018 - 12.2022
- Generated over 300 appointments, leading to approximately 68 sales.
- Acted as the primary contact for internet-generated leads, ensuring timely responses and a positive customer experience.
- Consistently ranked as a Top Producer (2019, 2021, 2022) with strong lead generation and closing performance.
- Educated buyers on new home communities and investment opportunities, conducting property tours and sales presentations.
- Award-Winning Sales Performance-Broward Team
- Successfully closed 28 transactions in 1-year, exceeding team performance benchmarks
- Conducted tours, educated buyers on new communities, and presented investment opportunities.
- Recognized with Broward Team Award for Sales Excellence.
Territory Manager
Herman Miller
01.2018 - 06.2018
- Directed and motivated sales associates and dealer teams to achieve sales goals.
- Developed new relationships with facilities managers, architects, and designers.
- Provided oversight and feedback to vendors, ensuring adherence to quality standards.
- Assisted teams with solving construction/design-related challenges, applying knowledge of project management methods and design technology.
Account Executive, Furniture
Staples
04.2016 - 12.2017
- Developed comprehensive sales plan for Staples accounts to maximize sales of all product categories
- Developed relationships with local designers by attending events such as IIDA, CREW, and Real Estate events.
- Expanded client relationships by networking with design and real estate associations (IIDA, CREW).
- Closed profitable sales and improved customer satisfaction with tailored solutions.
Account Manager and Designer
Empire Office
07.2006 - 04.2016
- Designed and managed projects in compliance with local & state building codes.
- Applied AutoCAD and design software to prepare layouts, proposals, and ensure accurate execution.
- Coordinated with end users, planners, and architects to deliver projects on time and within scope.
- Oversaw installations, vendor coordination, and client education on product use and design.
Education
Broker Real Estate License - Real Estate
Broker Real Estate Associate
Miami, Fl03-2025
Notary Public - Online Notary Services
Florida Notary Service
Orlando, FL08-2025
Master of Science - Design and Technology
American College of Education
02.2021
Lean Six Sigma Green Belt - undefined
Florida Atlantic University
06.2019
Project Management Certification - undefined
Florida Atlantic University
Boca Raton, FL04.2019
Bachelor of Science - Supervision and Management
Miami Dade College
Miami, FL12.2011
Residential Certificate - Interior Design
Art Institute of Ft Lauderdale
Fort Lauderdale, FL12.2009
Skills
- AutoCAD Software Proficiency
- Timeline management
- Vendor management
- Experience with Hedberg-Salesforce integration
- Property sales and client engagement
- Fluent in English and Spanish
- Skilled in using Microsoft Office tools
- Goal oriented
- Negotiation expertise
- Sales strategy development
Certification
- Accredited Buyer’s Representative (ABR) 01-2025
- Certified Home Luxury Marketing Specialist and (CLHMS & GUILD) 08/2023
- Certified Real Estate Negotiator (CREN) 04/2023
- Certified Short Sale Specialist (SSS) 02/2023
- Senior Real Estate Specialist (SRES) 07/2022
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Broker Associate-Real Estate Advisor
Exp Realty LLC
01.2025 - 08.2025
Broker Sales Associate
Compass LLC
12.2022 - 12.2024
Realtor Sales Associate
Robert Slack LLC
07.2018 - 12.2022
Territory Manager
Herman Miller
01.2018 - 06.2018
Account Executive, Furniture
Staples
04.2016 - 12.2017
Account Manager and Designer
Empire Office
07.2006 - 04.2016
Master of Science - Design and Technology
American College of Education
Lean Six Sigma Green Belt - undefined
Florida Atlantic University
Project Management Certification - undefined
Florida Atlantic University
Bachelor of Science - Supervision and Management
Miami Dade College
Broker Real Estate License - Real Estate
Broker Real Estate Associate
Notary Public - Online Notary Services
Florida Notary Service
Residential Certificate - Interior Design
Art Institute of Ft Lauderdale
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