Patrick Forrest
Lexington,USA
Summary
Dynamic operations manager with a proven track record at NEXT-LEVEL SERVICE CENTER, excelling in electrical troubleshooting and performance measurement. Adept at ensuring safety compliance while delivering exceptional customer service. Recognized for developing key performance indicators that enhanced operational efficiency and fostered a collaborative team environment.
Overview
15
15
years of professional experience
Work History
Owner/ Operations Manager
NEXT-LEVEL SERVICE CENTER, CARWASH BAR AND GRILL
Clarendon, Jamaica
01.2015 - 05.2024
- Diagnosed electrical issues using specialized diagnostic equipment.
- Inspected and tested vehicle systems to ensure proper operation.
- Developed key performance indicators to measure effectiveness of operational processes.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Troubleshot electrical systems to isolate faults in wiring harnesses or other components.
Supervisor
Vanguard security Ltd.
01.2011 - 08.2022
- The supervisor at Kingston Freeport Terminal Limited (KFTL) enforces the standards of the organization.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Monitored security operations to ensure compliance with established procedures and standards.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
Computer Lab Technician
Knox College (High School)
Clarendon, Jamaica
01.2009 - 09.2015
- Repair and service the computer system.
- Allocation and supervision of all computer equipment in the school environment.
- Provided support to remote users via telephone or email when required.
- Assisted students with troubleshooting basic computing problems they encountered while using computers in the lab.
- Managed backups of data stored on computers within the lab environment.
- Performed data backups and disaster recovery operations as needed.
Dean of Boarding
Knox College (High School)
Clarendon, Jamaica
09.2011 - 07.2015
- Implemented innovative approaches to teaching methods through workshops designed for faculty members.
- Provided leadership in developing new academic programs or initiatives that meet changing needs of students.
- Facilitated regular meetings with faculty, staff, students to discuss program goals and objectives.
- Advocated for sufficient resources and support services to meet the needs of a diverse student body.
- Maintained an active role in professional associations to stay abreast of trends in higher education.
Education
Industrial Security - level 1, level 2
Heart Trust NTA
Kingston08-2017
Supervisory Management - Supervisory Management
University of Technology
Kingston Jamaica07-2011
Computer Support And Servicing - level 2
Heart Trust NTA
04-2010
Computer science - CSEC Information Technology
Knox Community College
Certified Mechanic - Secondary School Certification, High school Certified
Central High school
Skills
- Auto technician
- Electrical troubleshooting
- Vehicle inspection
- Safety compliance
- Customer service
- Performance measurement
- Security monitoring
- Team oversight
- Auto body repair
- Auto mechanic
- General construction
- Plumbing
- Electrical technician
- Auto AC
References
- Dean of Boarding, Knox College, Providing supervision and counseling for the students, allocation and supervision of resources.
- Computer Lab Technician, Repair and service computer systems, allocation and supervision of all computer equipment in the school environment.
Personal Information
Date of Birth: 01/16/88
Drivers License
Valid (Non Commercial), 05/05/15
References
References available upon request.
Timeline
Owner/ Operations Manager
NEXT-LEVEL SERVICE CENTER, CARWASH BAR AND GRILL
01.2015 - 05.2024
Dean of Boarding
Knox College (High School)
09.2011 - 07.2015
Supervisor
Vanguard security Ltd.
01.2011 - 08.2022
Computer Lab Technician
Knox College (High School)
01.2009 - 09.2015
Industrial Security - level 1, level 2
Heart Trust NTA
Supervisory Management - Supervisory Management
University of Technology
Computer Support And Servicing - level 2
Heart Trust NTA
Computer science - CSEC Information Technology
Knox Community College
Certified Mechanic - Secondary School Certification, High school Certified
Central High school
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