Su Thet Nway
Fullerton,CA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deputy Manager at Billing
Myanma Posts and Telecommunications(MPTJO)
01.2022
- Be responsible to make Reporting, Configurable, Troubleshooting
- Create and support ad-hoc reports by writing PLSQL Procedure, Package and Functions as the business side requirement
- Communicate with Business department to achieve organization goal
- Add promotion, bonus and create product (Time to Market) as per business team requirement
- Develops and implements products on CvBS system
- Coordinate with core department to set up policy and rule, key based on business requirement
- Managed on product scope to meet deadline and customer requirements
- Create MOP, SOP and change request for implement products
- Ensuring regulatory compliance and commercial objective with operators
- Monthly Reconciliation for Settlements Team to invoiced and settled correctly
- Support for all related department to gain organization profit
- To report the current task progress periodically
- To create the ticket and get approval from management team for related product launch operation
- To perform improvement point discuss with vendor to achieve system performance
- Due to manage cost effective with innovative solutions, to research the technical trend and cost validity.
Billing Supervisor
Telecom International Myanmar Company Limited
08.2017 - 04.2021
- Be responsible to make Configuring, Reporting, Maintenance, Troubleshooting and Project Management
- Exploit Interconnect System and Monthly Reconciliation from database by building PLSQL procedure
- Ensuring regulatory compliance and commercial objective with operators
- Providing commercial support and expertise to other areas of the company in respect of interconnection affairs
- Monthly Reconciliation for Settlements Team to invoiced and settled correctly
- Resolve technical issues and conflicts related to the service/products before and after launch (vas services)
- Find the root course for dispute resolution
- Manage, optimize and Troubleshoot issues on Billing Gateway System and Billing Backend Process by Linux Server
- Perform other Tasks in support of department goal and objective
- Responsible for adding / updating information on MYTEL Management Tools
- Configuring Backup & Duplication flow on Billing Gateway Process
- Configuring GET/IMPORT XML Process to generate CDR
- Manage Fraud SIM detected Blocking System by Trigger, Procedure
- Coordinate with Viettel Team to check issues of Roaming System
- Develop, Plan, Perform Change Request to Billing, Roaming Server
- Create Report Template by writing complex Oracle Package, Procedure and Function (PLSQL) as the business team requirement and reconciliation purpose (all VAS service and local, international interconnection)
- Build up ads-hos and the automatic reports according to the templates provided by Business Team
- Query Optimization and Analyze data for data mining
- Generate Procedures, Jobs and ETL processes for daily, weekly and monthly reports using Pentaho Data Integration Tool
- Business counterpart for all data related inquires and requirements to facilitate an efficient collaboration process with your stakeholder
- Develop an in-depth understanding of underlying data, data model and business domain to ensure reports meets organization needs.
IT Executive
YKKO Group Co., Ltd.
- 07.2017
- Administration, Implementation, Support, Testing & Troubleshooting POS system, IT System and End User Software / Hareware
- Configuring and Maintenances wireless devices and Mikrotip Firewall
- Microsoft Windows Server 2012 Configuration and administration such as AD, DNS, File Sharing with specific permissions.
Computer Service Technician
Quick Computer Service Center
10.2011 - 10.2014
- Computer Hardware Repair, Troubleshooting
- Windows OS Installation
- Software Installation
- Cleaning Virus and Antivirus Definition Update
- Maintenance and Optimizing System.
Education
Bachelor of Computer Technology -
Yangon Computer University
Yangon01.2009
Bachelor of Computer Technology -
Dawei Computer University
01.2009
Skills
- Through understanding of communications technology
- Proficient in implementation for business request in time which help to achieve customer requirement
- Good skill in communication and able to support the tasks that are related with teams
- Understand change management process and able to work
- General knowledge in Power BI, Python, AWS
- Able to use X-shell terminal, familiar with linux and analyze log files
- Knowledge of change management process and problem resolving to reach organization goal
- Positive attitude and work together respectfully
- A good passion, focus to work, industrious for organization evolve
- Effective communicator and Excels at leading projects and working with team members
Certification
- CCNA, Cisco Certified Network Associate (CCNA) Routing and Switching
- Microsoft Certified Technology Specialist, Windows 7, Configuration
- Microsoft Certified Technology Specialist, Windows Server 2008 Active Directory Configuration
- Microsoft Certified Technology Specialist, Windows Server 2008 Network Infrastructure Configuration
- Microsoft Certified Technology Specialist, Windows Server 2008 Application Infrastructure Configuration
- CCNA (R&S) Course
- Network Engineering Course
- A+ Training Course
D O B
08/14/90
Nrc No.
6/LalaNa(N)102958
Personal Information
- Gender: Female
- Marital Status: Single
Training
- Oracle Database SQL for query
- ITIL Foundation v3 Course by Myanmar Computer Industry Association
Timeline
Deputy Manager at Billing
Myanma Posts and Telecommunications(MPTJO)
01.2022
Billing Supervisor
Telecom International Myanmar Company Limited
08.2017 - 04.2021
Computer Service Technician
Quick Computer Service Center
10.2011 - 10.2014
IT Executive
YKKO Group Co., Ltd.
- 07.2017
Bachelor of Computer Technology -
Yangon Computer University
Bachelor of Computer Technology -
Dawei Computer University
- CCNA, Cisco Certified Network Associate (CCNA) Routing and Switching
- Microsoft Certified Technology Specialist, Windows 7, Configuration
- Microsoft Certified Technology Specialist, Windows Server 2008 Active Directory Configuration
- Microsoft Certified Technology Specialist, Windows Server 2008 Network Infrastructure Configuration
- Microsoft Certified Technology Specialist, Windows Server 2008 Application Infrastructure Configuration
- CCNA (R&S) Course
- Network Engineering Course
- A+ Training Course
Similar Profiles
Thomas TAKO NKONGHO BESSONG-OCARThomas TAKO NKONGHO BESSONG-OCAR
Junior Telecommunications Engineer at Ministry Of Posts And TelecommunicationsJunior Telecommunications Engineer at Ministry Of Posts And Telecommunications
S M Rafaet HossainS M Rafaet Hossain
IT Skill Consultant LEDP at Ministry of Posts Telecommunications and Information TechnologyIT Skill Consultant LEDP at Ministry of Posts Telecommunications and Information Technology
Parvejur RahmanParvejur Rahman
Senior Assistant Secretary at Ministry of Posts, Telecommunications and ICTSenior Assistant Secretary at Ministry of Posts, Telecommunications and ICT
Julie OrrJulie Orr
Elementary Science Teacher at Science-2-UElementary Science Teacher at Science-2-U
Elizabeth AlvaradoElizabeth Alvarado
Cashier Team Lead , Sales Associate at Ross Dress for LessCashier Team Lead , Sales Associate at Ross Dress for Less