Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sutton Horn

Fort Scott

Summary

Dynamic shift leader with expertise in team supervision, customer satisfaction, and staff training. Proven ability to resolve complaints effectively and enhance service delivery. Eager to leverage skills in donor engagement and project management.

Overview

4
4
years of professional experience

Work History

Shift Leader

Sonic
Fort Scott
04.2021 - 07.2025
  • Supervised team members during shifts to ensure efficient service delivery.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly to enhance overall satisfaction.

Intern

CASA
Fort Scott
08.2024 - 05.2025
  • Coordinated volunteer schedules and managed communication with participants.
  • Supported case managers by filing documents and maintaining records.
  • Contributed to planning and executing fundraising events.
  • Planned and implemented holiday and birthday gift programs for abused and neglected children.

Education

Undergraduate - Finance

University of Kansas
Lawrence, KS
05-2029

High School Diploma -

Fort Scott High School
Fortson, GA
05-2025

Skills

  • Team leadership and development
  • Active listening
  • Project management
  • Donor relations
  • Public relations
  • Logistics planning

Timeline

Intern

CASA
08.2024 - 05.2025

Shift Leader

Sonic
04.2021 - 07.2025

Undergraduate - Finance

University of Kansas

High School Diploma -

Fort Scott High School
Sutton Horn