Suylma Cruz
Bridgeton,NJ
Summary
Dedicated professional with extensive experience in housekeeping at Bedmar Property Support and food service at Burger King. Proven ability to maintain high cleanliness standards while ensuring customer satisfaction through effective teamwork and communication. Skilled in surface disinfection and adhering to health and safety compliance, consistently creating safe and welcoming environments.
Overview
7
7
years of professional experience
Work History
Housekeeper
Bedmar Property Support
10.2023 - 10.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked medical offices by replacing used towels and vacuuming floors, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained a spotless environment for office staff through diligent daily housekeeping tasks.
Food Service Worker
Burger King
09.2017 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
- Portioned and wrapped food to place directly on plates for service to patrons.
Education
High School Diploma -
Bridgeton High School
Bridgeton06-2011
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Health and safety compliance
- Kitchen cleaning
- Residential cleaning
- Bed making proficiency
- Dusting furniture
- Customer service-focused
- Deep cleaning expertise
- Window cleaning
- Physically strong
- Sorting and washing laundry
- Interior and exterior cleaning
Languages
Spanish
Native or Bilingual
English
Limited Working
Zapoteco
Native or Bilingual
Timeline
Housekeeper
Bedmar Property Support
10.2023 - 10.2024
Food Service Worker
Burger King
09.2017 - 03.2020
High School Diploma -
Bridgeton High School
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