Summary
Work History
Education
Skills
References
Timeline
Generic

Suzan Gentry

Romulus,MI

Summary

Resourceful Technical Coordinator with 22 years providing complex technology planning, implementation and consulting services. Diligently documented research, procedures and processes to manage complete deployment lifecycle. Compiled and distributed informational resources and training, recommending system revisions to bolster staff technology employment. Actively collaborated with team to manage organizational expectations customer testing scheduling.

Work History

Engineering Technical Coordinator

Johnson Matthey, Inc
Taylor, MI
10/28/02 - 08/10/23
  • Developed technical documentation and user guides to facilitate efficient operations.
  • Provided technical support to staff on a wide range of computer systems and applications.
  • Material control for all incoming and outgoing tested materials
  • International customer interface
  • SAP Project Mgr
  • Behavioral Based Safety Specialist
  • Precious metal accounting
  • Advanced MicroSoft Excel, Word, and PowerPoint

Education

Bachelor of Science - Business Administration

Columbia Southern University
Orange Beach, AL
05-2005

Skills

  • Customer Support
  • Application support
  • Schedule Management
  • Performance monitoring
  • Project Team Coordination
  • Customer Needs Assessment
  • Project Management
  • Documentation And Reporting
  • Work Planning and Prioritization
  • Attention to Detail
  • Data Analysis
  • Excellent Communication
  • Project Planning
  • Decision-Making
  • Stakeholder Relations
  • Material Resource Management
  • MS Office
  • Time management abilities
  • Change Management
  • Reliability
  • Organizational Skills
  • Written Communication
  • Project tracking
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Professionalism
  • Adaptability
  • Time Management
  • Quality Assurance
  • Documentation Management
  • Customer Service

References

References available upon request.

Timeline

Engineering Technical Coordinator

Johnson Matthey, Inc
10/28/02 - 08/10/23

Bachelor of Science - Business Administration

Columbia Southern University
Suzan Gentry