Suzan Succes
Hampton,GA
Summary
Dynamic Clinical Pharmacy Technician with extensive experience at Northwell Health, excelling in Medication Therapy Management and patient-centered care. Proven track record in enhancing patient outcomes through effective prescription verification and teamwork. Skilled in developing educational materials and improving pharmacy efficiency, ensuring compliance and safety in medication use.
Overview
15
15
years of professional experience
Work History
Clinical Pharmacy Technician
Department of Infectious Disease, Northwell Health
08.2013 - 02.2020
- Complete Process beginning to end for Prior Authorization
- Enrolling Patient into co-pay assistance program to help with cost and compliance
- Assisted pharmacists with formulary management, ensuring cost-effective and evidence-based medication use.
- Delivered comprehensive pharmaceutical care, addressing the unique needs of diverse patient populations.
- Developed educational materials and conducted staff trainings on pharmacy procedures and best practices.
- Improved patient outcomes by accurately interpreting medication orders and dispensing medications in a timely manner.
- Supported clinical research efforts by assisting with data collection and analysis related to medication therapies.
- Enhanced patient safety through diligent monitoring of drug therapy for potential adverse effects and interactions.
Certified Pharmacy Technician
Brookdale Hospital Medical Center
09.2011 - 08.2013
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Senior Certified Pharmacy Technician
Brookdale Rx Inc
01.2005 - 02.2007
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Education
Business Administration And Management
Briarcliffe College
NY05-2009
Certified Pharmacy Technician - Pharmacy Technician
Pharmacy Technician Certification Board
07-2004
High School Diploma -
August Martin High School
Queens, NY06-2001
Skills
- Medication Therapy Management
- Prescription Verification
- Detail-oriented
- Teamwork
- Patient Centered Care
Timeline
Clinical Pharmacy Technician
Department of Infectious Disease, Northwell Health
08.2013 - 02.2020
Certified Pharmacy Technician
Brookdale Hospital Medical Center
09.2011 - 08.2013
Senior Certified Pharmacy Technician
Brookdale Rx Inc
01.2005 - 02.2007
Business Administration And Management
Briarcliffe College
Certified Pharmacy Technician - Pharmacy Technician
Pharmacy Technician Certification Board
High School Diploma -
August Martin High School
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