Suzanna Lucaj
Rochester Hills,MI
Summary
Compassionate healthcare professional with a proven track record in supporting public health initiatives and contributing to impactful research. Known for building strong connections and making others feel genuinely cared for. Skilled in improving operations, fostering collaboration, and ensuring smooth responses in critical care settings. Experienced in research related to infectious diseases and cardiovascular health. Adept at building and maintaining relationships with diverse stakeholders in fast-paced, dynamic environments. Results-oriented leader focused on expanding healthcare access, enhancing team dynamics, and improving patient outcomes through practical, data-driven strategies.
Overview
11
11
years of professional experience
Work History
VP of Administration
Chelsea Megan Holdings
02.2021 - 03.2025
- Collaborated with executive leadership to shape project strategy and ensure successful execution
- Led cross-functional teams and consultants, consistently surpassing performance goals.
- Negotiated high-value contracts with major vendors, securing optimal terms
- Boosted staff performance by analyzing fiscal vs time cost metrics by 13%.
Environmental Specialist Intern
Macomb County Public Works
01.2024 - 05.2024
- Assisted with environmental monitoring by collecting and analyzing water samples for contamination
- Conducted beach surveys and environmental assessments to support water quality initiatives
- Collaborated with field teams on stormwater management projects, contributing to infrastructure planning
- Helped maintain accurate records and reports for public works operations, supporting compliance with local environmental standards
HIV Speciality Program Team lead
Detroit Medical Center | Sinai Grace Hospital
01.2017 - 03.2020
- Enhanced HIV testing programs, boosting access for residents across Metro Detroit by 25%.
- Contributed to key clinical research on bloodborne pathogens, neurological emergencies, and cardiovascular disorders
- Ensured prompt public health responses by accurately reporting infectious disease cases
- Consulted with doctors and staff members on topics about recurring patients in the emergency department.
Client Relations Specialist
Evolution Medical Spa
01.2014 - 01.2017
- Facilitated all new patient calls and respond to new client leads
- Guided patients in selecting procedures, resulting in a 35% growth in monthly revenue through personalized service
- Streamlined patient scheduling and front office operations in a high-volume medical spa
Education
Bachelor of Science - Public Health
Wayne State University
Skills
- Microsoft Office Suite
- Team leadership
- QuickBooks
- AI Tools
- Talking to Doctors
- Goal Attainment
- Bilingual; English and Albanian
- Project Management tools; Trello, Asana, etc
Timeline
Environmental Specialist Intern
Macomb County Public Works
01.2024 - 05.2024
VP of Administration
Chelsea Megan Holdings
02.2021 - 03.2025
HIV Speciality Program Team lead
Detroit Medical Center | Sinai Grace Hospital
01.2017 - 03.2020
Client Relations Specialist
Evolution Medical Spa
01.2014 - 01.2017
Bachelor of Science - Public Health
Wayne State University
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