Suzanna Shepherd
Enoree,SC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Retired
None
Spartanburg, SC
03.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Field Investigator
EMT HOLDING
03.2025 - 01.2026
- Conducted thorough investigations to gather evidence and analyze findings.
- Collaborated with law enforcement agencies to support ongoing cases.
- Developed comprehensive reports detailing investigative outcomes and recommendations.
- Evaluated witness statements for credibility and accuracy during investigations.
- Implemented new procedures to enhance efficiency in case management.
- Facilitated interviews with subjects to extract relevant information effectively.
- Maintained accurate records of investigations in compliance with legal standards.
- Improved client satisfaction by providing timely updates on case progress and maintaining open lines of communication.
- Managed caseloads effectively while prioritizing urgent cases to meet deadlines without compromising thoroughness or attention to detail.
- Streamlined case management processes for improved efficiency in handling field investigations.
- Promoted ethical conduct among peers by leading by example and actively discouraging any unethical practices.
- Developed comprehensive reports detailing findings and recommendations, facilitating informed decision-making by clients.
- TS Clearance
Background Investigator
EMT HOLDINGS
GEORGIA
04.2025 - 01.2026
- Conducted thorough background investigations to verify candidate credentials and employment history.
- Analyzed and interpreted data from various sources to assess applicant eligibility for sensitive positions.
- Collaborated with law enforcement agencies to gather information and ensure compliance with regulations.
- Evaluated investigative findings, drafting comprehensive reports for decision-makers on candidate suitability.
Police Sergeant
Spartanburg County Sheriffs Office
Spartanburg, SC
02.2021 - 03.2025
- Served as a liaison between the department and community organizations, fostering positive relationships and trust.
- Coordinated resources during major emergencies to ensure effective resource allocation.
- Responded promptly to citizen complaints and took appropriate action to address issues effectively.
- Maintained accurate records and documentation to support investigations and court proceedings.
- Regularly participated in ongoing training programs to stay updated on current law enforcement practices and procedures.
Police Patrol Officer
Newberry Police Department
Newberry, SC
01.2020 - 01.2021
- Executed effective community policing strategies, which resulted in a reduction in local crime rates.
- Responded to emergency calls per shift, demonstrating quick decision-making and crisis management skills.
- Conducted thorough investigations leading to the successful resolution of high-profile cases, enhancing public trust in law enforcement.
- Collaborated with local agencies and community organizations to develop outreach programs, increasing community participation.
- Monitored and maintained order at public events and gatherings.
- Developed and maintained positive relationships with citizens, community leaders, and other law enforcement agencies.
- Prepared and served search warrants.
- Monitored criminal activity and responded to calls for service.
- Managed crowd control during public events.
- Utilized specialized equipment such as firearms, chemical agents, and other defensive tools.
- Observed and reported any suspicious activity.
- Enforced traffic laws and issued citations as necessary.
- N and fostering positive relationships.
Police Patrol Officer
GSP Airport Police
Spartanburg, SC
01.2019 - 01.2020
- Monitored and maintained order at public events and gatherings.
- Monitored criminal activity and responded to calls for service.
Police Patrol Officer
Greenville Technical College Police Dept
Greenville, South Carolina
01.2018 - 01.2019
- Participated in community policing activities, such as neighborhood watch programs.
- Assisted with the development of standard operating procedures.
- Monitored and maintained order during large public events.
- Testified in court as a witness in criminal cases.
- Developed and maintained positive relationships with community members.
- Conducted traffic stops and searches, ensuring compliance with laws and regulations.
- Responded to calls for service, including domestic violence, robberies, and traffic accidents.
- Participated in training exercises and drills to maintain proficiency in police procedures.
- Observed and reported suspicious activity and potential criminal activity.
- Monitored traffic for violations and issued citations as necessary.
Loss Prevention Associate
Walmart
Spartanburg, SC
06.2016 - 01.2018
- Utilized store surveillance equipment to monitor customer activity and store inventory.
- Monitored store surveillance equipment to detect suspicious activity and potential security threats.
- Responded to shoplifting incidents and detained perpetrators until police arrived.
- Conducted regular surveillance of store premises to identify suspicious activities and prevent potential losses.
- Monitored store entrances and exits to prevent shoplifting.
- Investigated and reported incidents of theft and misuse of store assets.
- Monitored customer and employee activities, identified potential theft, and took corrective action.
- Coordinated with store managers to develop and implement security plans for store openings and closings.
- Developed and implemented comprehensive plans to reduce store losses and improve safety procedures.
Police Patrol Officer
Horry County Police
Conway, SC
05.2001 - 02.2016
- Participated in community policing activities, such as neighborhood watch programs.
- Monitored and maintained order during large public events.
- Assisted in the preparation and execution of search and arrest warrants.
- Testified in court as a witness in criminal cases.
- Collaborated with other law enforcement agencies to investigate and apprehend suspects.
- Developed and maintained positive relationships with community members.
- Developed and maintained proficiency in the use of firearms and defensive tactics.
- Trained new officers in policy and procedure.
- Investigated criminal activities and conducted interviews with victims and suspects.
- Responded to medical and fire emergencies, providing assistance and protection.
- Assisted in the investigation and apprehension of wanted criminals.
- Successfully patrolled assigned area, ensuring safety of citizens and responding to emergency situations.
- Monitored and secured crime scenes, collecting evidence and preserving the scene.
- Enforced traffic laws, issuing tickets and warnings as necessary.
- Implemented strategies to reduce crime in assigned areas.
- Documented and maintained records of arrests and citations.
- Prepared detailed reports for criminal cases and court proceedings.
- Conducted follow-up investigations on criminal cases.
- Monitored traffic for violations and issued citations as necessary.
Police Patrol Officer
North Myrtle Beach Police Department
NMB, SC
03.1999 - 05.2001
- Participated in community policing activities, such as neighborhood watch programs.
- Monitored and patrolled parks and other public areas.
- Conducted traffic stops and searches, ensuring compliance with laws and regulations.
- Developed and maintained positive working relationships with other law enforcement agencies.
- Responded to calls for service, including domestic violence, robberies, and traffic accidents.
- Observed and reported suspicious activity and potential criminal activity.
- Participated in training exercises and drills to maintain proficiency in police procedures.
- Utilized problem-solving techniques to de-escalate potentially hostile situations.
- Conducted follow-up investigations on criminal cases.
- Monitored traffic for violations and issued citations as necessary.
- Prepared detailed reports for criminal cases and court proceedings.
- Documented and maintained records of arrests and citations.
- Developed and implemented community policing initiatives.
- Enforced traffic laws, issuing tickets and warnings as necessary.
- Assisted in the investigation of traffic accidents and other motor vehicle violations.
- Successfully patrolled assigned area, ensuring safety of citizens and responding to emergency situations.
- Trained new officers in policy and procedure.
- Investigated criminal activities and conducted interviews with victims and suspects.
- Assisted in the preparation and execution of search and arrest warrants.
- Monitored and maintained order during large public events.
- Testified in court as a witness in criminal cases.
Education
Associate of Applied Science - Criminal Justice
Greenville Technical College
Greenville, SCundefined
Horry Georgetown Technical College
Conway, SCHigh School - undefined
Brien McMahon High School
Norwalk, CT06-1991
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Certification
- Certified Law Enforcement Officer, SC Criminal Justice Academy - 1999-2025
- Certified TS CLEARANCE US GOVERNMENT
Timeline
Background Investigator
EMT HOLDINGS
04.2025 - 01.2026
Retired
None
03.2025 - Current
Field Investigator
EMT HOLDING
03.2025 - 01.2026
Police Sergeant
Spartanburg County Sheriffs Office
02.2021 - 03.2025
Police Patrol Officer
Newberry Police Department
01.2020 - 01.2021
Police Patrol Officer
GSP Airport Police
01.2019 - 01.2020
Police Patrol Officer
Greenville Technical College Police Dept
01.2018 - 01.2019
Loss Prevention Associate
Walmart
06.2016 - 01.2018
Police Patrol Officer
Horry County Police
05.2001 - 02.2016
Police Patrol Officer
North Myrtle Beach Police Department
03.1999 - 05.2001
undefined
Horry Georgetown Technical College
High School - undefined
Brien McMahon High School
Associate of Applied Science - Criminal Justice
Greenville Technical College