Suzannah Perez
Victorville,CA
Summary
Experienced server, bartender, and caregiver with a strong background in customer service, cash handling, and fast-paced support. Known for clear communication, team coordination, and attention to detail.
Overview
1
1
Language
9
9
years of professional experience
Work History
Server/Bartender
California Pizza Kitchen
Rancho Cucamonga, California
06.2025 - Current
- Mixed cocktails, wine, and beer for California Pizza Kitchen guests.
- Took drink orders and recommended beverage pairings with California Pizza Kitchen menu items to enhance guest satisfaction.
- Maintained clean bar areas following California Pizza Kitchen sanitation standards.
- Monitored alcohol service and checked guest identification.
- Supported servers by efficiently managing drink refills and facilitating bar communication to ensure smooth service.
- Handled cash, card payments, and tabs with accuracy.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Restocked liquor, mixers, and supplies during busy service periods.
- Developed good working relationships with fellow employees through effective communication.
IHSS Care Provider
IHSS Adult Services Program
Victorville, California
02.2022 - Current
- Assisted IHSS Adult Services Program clients with bathing, dressing, and grooming.
- Prepared meals and followed dietary needs for IHSS Adult Services Program recipients.
- Monitored medication schedules and reported concerns to supervisors and family members.
- Supported mobility with transfers, walking, and safe use of assistive devices.
- Maintained clean living spaces and organized client personal care supplies.
- Documented daily care activities and shared updates with IHSS Adult Services Program staff.
- Followed care plans, safety rules, and confidentiality requirements for each client.
- Maintained a clean, safe environment for clients in their homes.
Respite Care Provider
California Respite Care
Pomona, California
08.2020 - Current
- Supported California Respite Care clients with daily living and personal care needs
- Supervised client safety during home visits and community activities
- Followed individualized respite care plans and family instructions
- Assisted clients with meals, hygiene, dressing, and light housekeeping to enhance daily living quality
- Delivered companionship, engaging conversation, and calming support to foster emotional well-being
- Monitored and documented behavior changes in clients during care sessions, communicating concerns to families for informed decision-making
- Documented care services, observations, and shift notes
- Maintained confidentiality and respected client privacy
Caregiver
Amigos Home Care
Hesperia, California
05.2025 - 07.2025
- Supported residents with daily living tasks and personal care at The Living Room.
- Assisted with bathing, dressing, grooming, and mobility support.
- Prepared meals and snacks following care plans and dietary needs.
- Monitored medication schedules and recorded resident care notes accurately.
- Responded calmly to resident concerns and urgent care situations.
- Communicated with families and team members about resident needs and routines.
- Guided residents through activities, companionship, and emotional support.
- Maintained clean, safe spaces through routine housekeeping and safety checks.
Caregiver
The Living Room
Phelan, California
01.2024 - 01.2025
- Assisted with bathing, dressing, grooming, and mobility support.
- Supported residents with daily living tasks and personal care at The Living Room.
- Prepared meals and snacks following care plans and dietary needs.
- Monitored medication schedules and recorded resident care notes accurately.
- Maintained clean, safe spaces through routine housekeeping and safety checks.
Caregiver
Max Care
Redlands, California
04.2024 - 10.2024
- Administered prescribed medications on a timely basis following care plan instructions.
- Administered medications according to care plan.
- Monitored medication schedules and recorded resident care notes accurately.
- Assisted with bathing, dressing, grooming, and mobility support.
- Supported residents with daily living tasks and personal care at The Living Room.
- Prepared meals and snacks following care plans and dietary needs.
- Maintained clean, safe spaces through routine housekeeping and safety checks.
- Responded calmly to resident concerns and urgent care situations.
- Communicated with families and team members about resident needs and routines.
- Guided residents through activities, companionship, and emotional support.
- Improved patient outlook and daily living through compassionate care.
Server
California Pizza Kitchen
Chino Hills, California
06.2021 - 10.2024
- Presented California Pizza Kitchen menu items and described ingredients clearly.
- Delivered excellent customer service to foster customer loyalty and satisfaction.
- Provided exceptional service to high volume of daily customers.
- Greeted customers warmly, answered questions, and recommended specials to enhance dining experience.
- Took orders from customers accurately and in a timely manner.
- Delivered food and beverages to tables promptly.
- Coordinated timing with kitchen staff and food runners to ensure efficient service.
- Operated POS terminals to input orders, split bills, and calculate totals.
Cashier
Chevron
Phelan, California
03.2024 - 08.2024
- Processed customer payments at Chevron register for fuel and convenience purchases.
- Balanced cash drawer and handled cash, card, and mobile transactions.
- Resolved payment issues and supported customers with polite service.
- Greeted Chevron customers and answered questions about products and services.
- Maintained cleanliness and organization of checkout area during peak hours to facilitate smooth transactions.
- Restocked Chevron shelves with merchandise, snacks, and fuel supplies to ensure availability for customers.
Insurance Agent
Fred Loya Insurance Agency Inc.
Hesperia, California
01.2024 - 04.2024
- Advised Fred Loya Insurance Agency customers on auto coverage options and policy terms.
- Processed insurance applications, renewals, and changes using agency systems.
- Collected customer information for quotes, underwriting, and policy updates.
Cashier
Albertos Mexican Food
Fontana, California
05.2018 - 06.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Balanced cash drawer and handled cash, card, and mobile transactions.
- Reconciled cash drawer and secured receipts during shift changes.
- Kept checkout area clean and organized during busy shifts.
- Greeted guests promptly at drive-thru window and maintained friendly service tone.
- Verified order accuracy before handing meals to drive-thru customers.
- Communicated orders clearly through headset and window service equipment.
- Coordinated with kitchen staff to support smooth drive-thru order flow.
Education
High School Diploma -
Fontana High School
Fontana, CA05-2020
Skills
- Mixology techniques
- Liquor service
- Drink preparation
- Bar sanitation
- Alcohol serving compliance
- POS systems
- Cash handling
- Inventory management
- Inventory restocking
- Customer service
- Table service
- Service flow management
- Effective upselling
- Conflict resolution
- Clear communication
- Team coordination
- Attention to detail
- Time management
- Hospitality and guest service
- Opening and closing procedures
- Food safety
- Guest feedback
- Event coordination
Languages
Spanish
Professional
Timeline
Server/Bartender
California Pizza Kitchen
06.2025 - Current
Caregiver
Amigos Home Care
05.2025 - 07.2025
Caregiver
Max Care
04.2024 - 10.2024
Cashier
Chevron
03.2024 - 08.2024
Caregiver
The Living Room
01.2024 - 01.2025
Insurance Agent
Fred Loya Insurance Agency Inc.
01.2024 - 04.2024
IHSS Care Provider
IHSS Adult Services Program
02.2022 - Current
Server
California Pizza Kitchen
06.2021 - 10.2024
Respite Care Provider
California Respite Care
08.2020 - Current
Cashier
Albertos Mexican Food
05.2018 - 06.2021
High School Diploma -
Fontana High School