Suzanne Barrow
Show Low,AZ
Summary
Healthcare professional with 12+ years of experience in patient-centered care delivery. Expertise in managing acute and chronic conditions in complex healthcare environments. Proven skills in clinical documentation and patient observation, enhancing communication between patients and providers. Certified medical assistant focused on optimizing patient care outcomes.
Overview
13
13
years of professional experience
Work History
Certified Medication Assistant
North Country HealthCare
Show Low, AZ
11.2020 - Current
- Participated in team meetings with other healthcare professionals to discuss patient care plans.
- Tracked vital signs and lab results at regular intervals.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Documented information in patient charts and communicated status updates to healthcare provider.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Audits provider charts for completeness and signatures.
- Effectively communicate to co-workers and/or patients.
- Help build positive relations with patients.
- Schedule patient appointments.
Certified Medical Assistant
Summit Healthcare Medical Associates
Show Low, AZ
01.2016 - 01.2020
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Certified Medical Assistant
North Country HealthCare
Show Low, AZ
06.2013 - 01.2016
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients in person.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Education
Certificate of Applied Science - Medical Assisting
Northland Pioneer College
Show Low, AZ05.2013
Skills
- Medical records management
- Privacy and confidentiality
- Records updating
- Patient observation
- Clinical documentation
- Appointment scheduling
- Insurance verification
- Referral tracking
References
References available upon request.
Timeline
Certified Medication Assistant
North Country HealthCare
11.2020 - Current
Certified Medical Assistant
Summit Healthcare Medical Associates
01.2016 - 01.2020
Certified Medical Assistant
North Country HealthCare
06.2013 - 01.2016
Certificate of Applied Science - Medical Assisting
Northland Pioneer College