Suzanne Briggs
New Castle,IN
Summary
My experience as a small business owner, coupled with my extensive Executive/Management background, gives me an opportunity to pull upon a vast amount of experience when making business decisions. My interior design skills and my buyer profiling experience have a strong focus on Model Decorating.
Overview
30
30
years of professional experience
2
2
Certifications
Work History
Owner / Interior Designer
Wawachic / Lake Wawasee
Syracuse , IN
01.2009 - 12.2024
- Managed day-to-day business operations for Wawachic
- Completed 6-8 remodel, or design projects each year
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Created and executed all in-store merchandising and design floor sets.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
VP Sales & Marketing
Beazer Homes
Indianapolis, IN
03.2001 - 08.2005
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Managed a very large team of Beazer employees that executed business plans to efficiently and profitably market, sell, and close 1800 new construction homes in the greater Indianapolis area per year.
- Managed the sales and marketing budget and was accountable to profit metrics to ensure success.
- Managed 150 model homes to showcase the 75 Beazer Communities.
- Led sales team of 5 sales managers and 75 New Home Consultants that continually had record breaking sales months.
- Managed the design center and processes to ensure we were contributing to the profitability of Beazer Homes.
- Worked hand in hand with Beazer Mortgage to ensure the mortgage and closing processes complimented each other.
VP of Operations
Beazer Homes
Indianapolis, IN
01.2000 - 02.2001
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Identified opportunities for automation, leading to a significant reduction in manual labor costs and increased efficiency.
- End to end responsibility for 600 Beazer New Construction homes per year. (1/3 of the Indy division yearly goals.
- Managed the process from Sales, Marketing, Sales, Construction and the Financials to ensure success.
- Led a team of employees that worked hard to e;nsure success at every corner.
Sales Manager
Beazer Homes, Trinity Homes, Crossman Communities
02.1995 - 01.2000
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Expanded market share by identifying and penetrating untapped markets.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Education
High School Diploma -
New Castle Chrysler High School
Indianapolis, IN05.1981
No Degree - Dentistry / Business
IU
Indianapolis, IN 05.2001 -
Skills
Strong understanding of color theory, furniture design, lighting, materials, textiles, and spatial balance
Strong understanding of color theory, furniture design, lighting, materials, textiles, and spatial balance
Business Management
Consulting
Strong buyer profiling for Commercial projects
Ability to adapt to unexpected site issues
Creative flair to transform spaces info functional, safe, and aesthetically pleasing spaces
Strong interpkersonal Skills
Certification
ISO 9000 Lead Auditor
Timeline
Owner / Interior Designer
Wawachic / Lake Wawasee
01.2009 - 12.2024
No Degree - Dentistry / Business
IU
05.2001 -
VP Sales & Marketing
Beazer Homes
03.2001 - 08.2005
VP of Operations
Beazer Homes
01.2000 - 02.2001
Sales Manager
Beazer Homes, Trinity Homes, Crossman Communities
02.1995 - 01.2000
ISO 9000 Lead Trainer
01-1994
ISO 9000 Lead Auditor
01-1993
High School Diploma -
New Castle Chrysler High School