Suzanne Cartwright

• Promoted business via social media to generate leads and maximize brand identity.
• Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
• Used business software packages to maintain files and administrative records.
• Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
• Determined best courses of action for company based on regional market trends and demands.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Organized and managed care of patients undergoing various therapies and procedures.

• Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
• Evaluated work performance of 22 nursing personnel to determine wage increases and implement discipline.
• Identified department issues to recommend corrective actions.
• Planned and assigned workload to 22-person nursing staff to direct patient care.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

State of Michigan Tester Administrator for the certification of Nursing Aide students.

Followed regulation guidelines to ensure safe and accurate administration of exams.

• Applied various teaching aids to minimize learning gaps and instruct and motivate students.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Tested students on materials presented in workshops and classes to assess grasp of material.