Suzanne Clark
Madison,NY
Summary
Skilled Packager with [Number] years of experience accomplishing production goals in fast-paced environments. Successful at moving small and large merchandise by lifting and using equipment. Dependable, dedicated and focused on constantly improving skills and performance.
Overview
30
30
years of professional experience
Work History
Packaging Associate
Briggs & Stratton
07.2022 - Current
- Improved packaging efficiency by streamlining processes and implementing new techniques.
- Reduced waste through careful monitoring of materials usage and adjusting practices accordingly.
- Maintained a clean and organized work environment for optimal productivity and safety.
- Collaborated with team members to meet deadlines and ensure quality control standards were met.
- Contributed to a reduction in workplace accidents by consistently adhering to safety guidelines and procedures.
- Expedited order fulfillment through efficient coordination with other departments such as shipping, receiving, and production teams.
- Enhanced overall package presentation with meticulous attention to detail in assembly, labeling, and arrangement.
- Increased customer satisfaction by ensuring packages were securely sealed, labeled, and shipped accurately.
- Streamlined inventory management by regularly conducting audits, updating records, and organizing materials.
- Assisted in the training of new employees, sharing knowledge of best practices and company policies.
Store Manager
Cliffs Local Market
11.2016 - 07.2022
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
Expressmart
10.2003 - 11.2016
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Assistant
Bobs Mini Mart
03.1994 - 11.2003
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers entering store and offered assistance with requirements.
- Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
Education
GED -
Camden Senior High School
Camden, NY06.1990
Skills
Product Organization
Warehouse Safety
Processing Equipment Operation
Flexible and Adaptable
Attention to Detail
Supply Restocking
Shipping and receiving
Timeline
Packaging Associate
Briggs & Stratton
07.2022 - Current
Store Manager
Cliffs Local Market
11.2016 - 07.2022
Store Manager
Expressmart
10.2003 - 11.2016
Store Assistant
Bobs Mini Mart
03.1994 - 11.2003
GED -
Camden Senior High School