Suzanne Foote
WALDORF,MD
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Always looking to keep a Positive and Friendly work environment. Striving only to be Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative, artistic solutions.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Team Leader
Chic-Fil-A
Waldorf, Maryland
11.2023 - 10.2026
- Led front-of-house team to consistently meet Chick-fil-A guest service standards, enhancing customer satisfaction.
- Trained team members on order accuracy and dining room procedures, improving service quality.
- Monitored drive-thru flow, coordinating fast, friendly service to optimize customer experience.
- Demonstrated HEARD standards in all guest interactions to enhance customer service experience., Hear, Empathize, Apologize, Resolve, Diagnosis.
Trash Collector
Trash Fairies
WALDORF, MD
01.2021 - 10.2023
- Transported 50+ pounds of materials down flights of stairs during all weather conditions to ensure timely waste collection
- Collected doorstep trash and recycling from apartment communities for Trash Fairies
- Transported waste to designated disposal areas using company carts and bags
- Inspected collection routes for missed pickups and blocked access points
- Communicated well with Trash team to perform job with The greatest efficiency.
Education
Thomas Stone Highschool
WALDORF, MDSkills
- Positive work environment
- Leads well under stress
- Sanitation and cash management
- Can lift 60 pounds
- Effective communication
- Attention to detailed cleaning
- Staff education and training of Procedures
Languages
Spanish
Elementary
German
Limited
Timeline
Team Leader
Chic-Fil-A
11.2023 - 10.2026
Trash Collector
Trash Fairies
01.2021 - 10.2023
Thomas Stone Highschool