Summary
Overview
Work History
Education
Skills
Accomplishments
Reading, lifting weights, going to live shows, playing computer games
Additional Information
Timeline
Generic

Suzanne Franklin

Austin,TX

Summary

Friendly Bakery Sales Associate with two years of hospitality and cash handling experience. Committed to delivering high-quality baked goods to customers to attract target market and enhance buying experience. Proficient in maintaining clean and sanitary work areas, preparing and packaging bakery products and providing customers with information on baked products and ingredients.

Overview

5
5
years of professional experience

Work History

Bakery Cashier

Dexter Bakery
Dexter, MI
11.2019 - 04.2022
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Maintained safe food handling standards at all times.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
  • Offered every customer exceptional service and learned regular customers' preferences.
  • Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
  • Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
  • Stocked and faced bakery cases with daily offerings.
  • Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
  • Changed register tapes, replaced employee supplies and washed windows and display cases.
  • Discussed cake design options, available flavors and specific event needs.
  • Learned cookie decorating and provided backup at key times.

Computer and Switching Systems

Air Force
Layton, UT
01.1996 - 11.1998
  • Responded to service requests during and after business hours.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

No Degree - General Studies

Central Michigan University
Mount Pleasant, MI

Skills

  • Safe Food Handling Practices
  • Item Ticketing and Pricing
  • Customer Transactions
  • Building Customer Relationships and Loyalty
  • Customer Relations
  • Excellent Written and Verbal Communication
  • Ability to Lift 40 Pounds
  • Sweeping and Mopping
  • Merchandise Recommendations
  • Store Policies and Procedures
  • Inventory Stocking
  • Cash Register Operation
  • Customer Inquiries
  • Strong Communication and Interpersonal Skills

Accomplishments

  • Collaborated with team of decorators in the development of customer projects and events.
  • Achieved higher sales by completing communicating with customers with accuracy and efficiency.

Reading, lifting weights, going to live shows, playing computer games

There are many activities I like to do in my spare time. I enjoy reading news articles, science fiction, and fantasy. I have been an avid reader my whole life. Lifting weights and working out are also very important to me. Keeping my body active helps me as I grow older to keep my health and attitude positive. My family and I also enjoy going to Broadway shows and musicals, concerts and plays. We also play computer games together. Many times, we will play remotely with our adult children and find this to be a good way to spend time together.

Additional Information

I spent many years raising my kids and being a stay at home mom. My oldest has special needs and required a lot of my time and love. Now that 2 of my children are grown and living in New York, I find myself wanting to stay busy and fulfilled. I would enjoy working remotely so that I could still be available for my youngest child as she finishes the last 3 years of her high school career. I am a hard worker and really enjoy the satisfaction that comes with doing a job and doing it well.

Timeline

Bakery Cashier

Dexter Bakery
11.2019 - 04.2022

Computer and Switching Systems

Air Force
01.1996 - 11.1998

No Degree - General Studies

Central Michigan University
Suzanne Franklin