Suzanne Gaglianone

Patient Advocate

• Create Participant Travel and Reimbursement Policy.
• Present clinical trial information and data at stake-holder foundation meetings.
• Utilize strong communication skills to address participant concerns and facilitate study compliance.
• Collaborate with patients and study coordinators to assess travel requirements, document needs, and ensure protocol adherence.
• Facilitate translation of documents for international patients.

Patient Navigator

• Oversight and management of travel and stay for families participating in clinical trials.
• Maintain patient profiles with strict adherence to GDPR and HIPAA guidelines.
• Maintain thorough and accurate records of transactions in compliance with Federal grants
• Prepare reimbursement reports for participating families.
• Facilitate mobile phlebotomists and lab shipments during the Covid19 pandemic.
• Facilitate drug shipments between sites and patients using premium global shipper.

Study Coordinator

• Contribute to study design, data acquisition, and patient recruitment for the Return of participant-level clinical trial results to participants pilot study.
• Explain the study, process, and potential negative results before obtaining informed consent for return of results pilot study.
• Follow informed consent processes and maintain records.
• Gather, process and ship clinical trial data to participants.

• Contact point for international families in the United States that are participating in a clinical trial
• Assist families acclimate to temporary home
• Assist families with every day life activities i.e.: banking, school, transportation

• Managed loan applications, approvals, and closings for diverse clients
• Communication and attention to detail were imperative for a smooth and successful process

• During my time as commissioner, I managed all aspects of the borough office such as administering budgets, financial planning, and writing grant proposals
• This also included negotiating agreements with employees and negotiating the sale of the borough water system
• I developed a community outreach program to get input from residents
• Among other achievements, I am most proud to have been honored by the school district for obtaining a grant for a playground at the elementary school and recognized by the county for getting a grant for an accessible playground in the borough