Suzanne Hamilton
Silverdale,WA
Summary
Dynamic and results-driven professional with extensive experience at Anthony’s, excelling in customer service and strong multitasking abilities. Proven track record in enhancing guest satisfaction through innovative cocktail designs and effective team collaboration. Highly reliable and committed to maintaining operational excellence while training staff to uphold service standards.
Overview
2027
2027
years of professional experience
Work History
Bartender/server/ Supervisor
Anthony’s
- Designed and executed a diverse array of cocktails and beverages in a high-energy setting.
- Maintained cleanliness and organization of bar area to ensure efficient service operations.
- Collaborated with team members to enhance customer experience through attentive service.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Processed customer orders accurately, adapting to specific requests and dietary restrictions.
- Trained new bartenders on drink preparation techniques and customer interaction best practices.
Server/bartender
Jj’s Fish House
Poulsbo, WA
03.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of meals, enhancing overall dining experience.
- Assisted in training new servers, sharing best practices for customer engagement and service standards.
Server/bartender
Sogno Di Vino
Poulsbo, WA
03.2021 - 01.2024
- Implemented menu knowledge to recommend daily specials, increasing guests' interest and sales opportunities.
- Maintained cleanliness and organization of dining area, contributing to a welcoming environment for patrons.
- Resolved customer complaints effectively, demonstrating strong problem-solving skills and commitment to service excellence.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
South Medford High
Medford, OR06.1989
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Timeline
Server/bartender
Jj’s Fish House
03.2024 - Current
Server/bartender
Sogno Di Vino
03.2021 - 01.2024
Bartender/server/ Supervisor
Anthony’s
High School Diploma -
South Medford High