Suzanne Hancock
Bethesda,Maryland
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
1
1
year of professional experience
Work History
Team Member
Tatte Bakery And Cafe
Bethesda, Maryland
08.2023 - 01.2025
- Collaborated with team members to maximize productivity and efficiency.
- Participated in training sessions for new employees when needed.
- Answered phone calls regarding inquiries about products or services.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through series of different stations based on team needs.
- Assisted customers with product selection and ordering process.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Maintained positive working relationship with fellow staff and management.
Education
Nursing
University of Delaware
Newark, DE05-2028
High School Diploma -
Walter Johnson High School
Bethesda, MD06-2024
Skills
- Teamwork and collaboration
- Positive attitude
- Flexible schedule
- Staff education and training
- Problem-solving
- Product knowledge
Accomplishments
- Deans list
- Honor roll
- Cheer captain
Affiliations
In high school I was on the cheer team along with lacrosse. I have volunteered around my campus including our health and wellness center, helping to encourage a welcoming environment.
References
References available upon request.
Timeline
Team Member
Tatte Bakery And Cafe
08.2023 - 01.2025
Nursing
University of Delaware
High School Diploma -
Walter Johnson High School
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