Summary
Overview
Work History
Education
Skills
Timeline
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Suzanne Hickerson

Howell,MI

Summary

Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.

Overview

27
27
years of professional experience

Work History

Fashions Team Leader

Meijer
Hartland, MI
10.2020 - Current
  • Streamlined retail inventory management processes to improve accuracy and efficiency.
  • Oversaw store operations, ensuring optimal performance and customer satisfaction.
  • Resolved customer issues through effective conflict resolution skills.
  • Fostered collaborative team environment to enhance productivity.
  • Maintained store facilities to ensure a welcoming atmosphere.
  • Demonstrated dependable and reliable work ethic with perfect attendance record.
  • Adapted to flexible scheduling needs to meet operational demands.

Assistant Store Manager

Kmart
Alma, MI
09.1998 - 01.2025
  • Facilitated effective customer interactions to enhance service quality.
  • Demonstrated strong attention to detail in all tasks performed.
  • Maintained organization of workspace and resources for efficiency.
  • Executed visual displays to attract customer engagement.
  • Reset displays regularly to maintain freshness and appeal.

Education

High School Diploma -

Alma High School
Alma, MI
05-1982

Skills

  • Inventory management
  • Visual merchandising
  • Customer service
  • Team leadership
  • Conflict resolution
  • Operational efficiency
  • Retail strategy
  • Staff scheduling
  • Problem solving
  • People management
  • Team collaboration

Timeline

Fashions Team Leader

Meijer
10.2020 - Current

Assistant Store Manager

Kmart
09.1998 - 01.2025

High School Diploma -

Alma High School