Suzanne Hornby
Woodbury,MN
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
34
34
years of professional experience
Work History
Branding & Events Coordinator
Hunt Electric
03.2023 - Current
- Currently managing all promotional products and apparel purchasing, inventory control and disbursement for national electrical contractor
- Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently
- Monitored budget expenditures on a regular basis in order to stay within allocated resources
- Planned and coordinated events, meetings, and conferences with stakeholders to ensure successful outcomes
- Provided administrative support in scheduling appointments, organizing documents, and preparing reports
- Proofreading and copy editing for proposals, social media and other publications
Client Services Consultant
Deluxe Corporation
01.2022 - 03.2023
- Inside sales and customer support for clients seeking promotional products
- Order processing and management to ensure accuracy and timely delivery
- Supported Deluxe sales staff to provide proposals to clients
- Assisted Deluxe Accounting team with receiving and invoicing
Promotional Products Coordinator
Tandem Printing
02.2020 - 10.2021
- Sole individual responsible for research, proposals, and order management of promotional products and apparel for a team of seven outside salespeople
- Education and coaching of sales staff
Sales & Marketing Coordinator
Isaksen Promotional Specialties
07.2013 - 01.2020
- Drove a 40% sales increase in promotional products during my first year with Tandem
- Sole support of sales team regarding promotional products: all research, proposals, quotes, order processing and order management
- Development of strong relationships with outside vendors
- Provided guidance and mentorship to entire sales staff which was previously uneducated about selling promotional products
- Direct client customer service regarding all aspects of the order from product education to delivery
- Ability to multi-task and prioritize
Territory Manager
Varsity Spirit Corporation
10.2007 - 06.2013
- Inside sales and customer support for a promotional products distributor
- Product research, proposals, order processing, vendor relations management
- Demonstrated ability to quickly win and maintain client confidence with successful execution of promotional product and apparel programs
- Client base included high profile clients such as Target, U.S
- Bank and Western National Insurance
- Strong attention to detail to insure order accuracy and project profitability while working independently in a high stress environment
01.1991 - 12.2004
- Developed marketing strategies to drive brand awareness and generate leads
- Successfully developed and implemented sales plans to increase market share in assigned territory
- Resolved customer complaints promptly and professionally
- Consistently met or exceeded sales goals
Education
Bachelor of Science - Business/Marketing
University of Minnesota
06.1986
Skills
- Data Entry
- Customer Service
- Work Planning and Prioritization
- Relationship Building
- Project Coordination
- Document Management
- Discretion and Confidentiality
- Project Support
- Event Coordination
- Event Planning
- Presenting Ideas and Plans
Timeline
Branding & Events Coordinator
Hunt Electric
03.2023 - Current
Client Services Consultant
Deluxe Corporation
01.2022 - 03.2023
Promotional Products Coordinator
Tandem Printing
02.2020 - 10.2021
Sales & Marketing Coordinator
Isaksen Promotional Specialties
07.2013 - 01.2020
Territory Manager
Varsity Spirit Corporation
10.2007 - 06.2013
01.1991 - 12.2004
Bachelor of Science - Business/Marketing
University of Minnesota
Similar Profiles
Micah ClemonsMicah Clemons
Project Manager at Hunt ElectricProject Manager at Hunt Electric
Oscar JimenezOscar Jimenez
Apprentice Electrician at Hunt ElectricApprentice Electrician at Hunt Electric
Steven FaddisSteven Faddis
Project Manager/Project Estimator at Hunt ElectricProject Manager/Project Estimator at Hunt Electric