Suzanne Kuespert
Baltimore,MD
Summary
Compassionate registered nurse with over three years of experience delivering high-quality care to pediatric population in inpatient rehabilitation hospital. Proven to remain calm under pressure and skillfully handle high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare team to advance patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Nurse
Mt. Washington Pediatric Hospital
06.2021 - Current
- Offer exceptional care and support to pediatric patients recovering from acute incidents and dealing with chronic conditions.
- Promote patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Facilitate therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Explain course of care and prescribed treatments to patients and caregivers in easy-to-understand terms.
- Educate patients and caregivers on patient instructions to equip them with tools and knowledge needed for speedy and sustained recovery.
- Collaborate with physicians, therapists, case managers, and other disciplines to provide consistent care
- Unite and guide nursing teams toward achieving patient care goals as charge nurse.
Medical Scribe
ScribeAmerica, Upper Chesapeake Medical Center
01.2019 - 10.2019
- Accompanied physicians through day in fast-paced, stressful environments.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into EHR.
- Interacted with physicians, nursing staff, technicians and medical assistants throughout emergency department.
Barista
Starbucks
09.2017 - 05.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer experience by using strong communication abilities to resolve customer problems.
- Prevented illness and maintained store professionalism by cleaning and sanitizing work areas frequently.
Student Nurse Practicum, Emergency Department
Harford Memorial Hospital
04.2021 - 05.2021
- 135 hours working as student nurse with practicing RN in Emergency Department.
- Adhered to all hospital procedures, policies, and protocols to support patient safety.
- Evaluated patient histories, complaints, and current symptoms.
- Delivered high level of quality care to diverse patient populations while observing patient triage based on acuity.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT01-2025
Associate of Science - Nursing
Harford Community College
Churchville05-2021
Skills
- Pediatric nursing
- Wound management
- Ventilator support
- Enteral nutrition management
- Tracheostomy management
- Patient and family education
- EHR documentation
- Culturally-sensitive care
- Conflict resolution
- Teamwork
- Empathy
- Ethics and confidentiality
Certification
- Registered Nurse License (RN, BSN) - MD Board of Nursing
- BLS - Basic Life Support
- PALS - Pediatric Advanced Life Support
Timeline
Registered Nurse
Mt. Washington Pediatric Hospital
06.2021 - Current
Student Nurse Practicum, Emergency Department
Harford Memorial Hospital
04.2021 - 05.2021
Medical Scribe
ScribeAmerica, Upper Chesapeake Medical Center
01.2019 - 10.2019
Barista
Starbucks
09.2017 - 05.2021
- Registered Nurse License (RN, BSN) - MD Board of Nursing
- BLS - Basic Life Support
- PALS - Pediatric Advanced Life Support
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Harford Community College
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