Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Mastrangelo

Lisbon

Summary

With more than 22 years of experience in the medical field, I have developed expertise in healthcare operations, patient advocacy, compliance, program coordination, and team collaboration while successfully supporting clinical teams and managing complex priorities. Complementing my healthcare experience, I hold a Master of Business Administration (MBA) and a bachelor’s degree in finance, providing a strong foundation in strategic planning, financial management, budgeting, organizational leadership, and data-driven decision-making. My combined clinical and business background equips me to effectively manage programs, optimize resources, collaborate with diverse stakeholders, and lead initiatives that advance community health and support the mission of the Massachusetts League of Community.

Overview

22
22
years of professional experience

Work History

Medical Assistant

Generations Family Health Center
Willimantic, CT
03.2004 - Current
  • Administered patient care by performing routine clinical tasks and assisting with examinations.
  • Conducted vital sign assessments and documented health histories to support accurate medical records.
  • Collaborated with healthcare team to streamline patient flow and improve service delivery.
  • Managed patient scheduling and coordinated appointment reminders to enhance clinic efficiency.
  • Educated patients on treatment plans and preventive care measures to foster better health outcomes.
  • Implemented electronic health record systems, enhancing data accuracy and accessibility for clinical staff.
  • Trained new staff on office procedures and best practices, promoting a cohesive work environment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Education

Associate of Arts - Medical Assistant

Teamworks LLC
Norwich, CT

MBA - Business Administration And Management

Ashford University
San Diego, CA
09-2025

Associate of Arts - Law Administrative Assistant

Huntington Institute
Norwich, CT

Bachelor of Arts - Finance

Ashford University
San Diego, CA
07-2024

High School Diploma -

Norwich Free Academy
Norwich, CT
06-1986

Skills

  • Direct patient care
  • Patient scheduling
  • Patient advocacy
  • Medical terminology
  • Medical terminology
  • HIPAA compliance
  • Data entry
  • Customer service
  • Reliable team player
  • Collaborative teamwork
  • Empathetic care
  • Healthcare compliance

Timeline

Medical Assistant

Generations Family Health Center
03.2004 - Current

Associate of Arts - Medical Assistant

Teamworks LLC

MBA - Business Administration And Management

Ashford University

Associate of Arts - Law Administrative Assistant

Huntington Institute

Bachelor of Arts - Finance

Ashford University

High School Diploma -

Norwich Free Academy