Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne McLendon

Savannah,GA

Summary

Works well with guests, team members and management to provide outstanding experiences. Adept at managing crowds, and assisting customers with various needs including tickets, seating, locating food vendors, restroom facilities, and merchandise booths. Excellent communication, problem solving, and teamwork to ensure guest satisfaction and safety during events. Committed to providing excellent service while maintaining venue protocols.

Overview

30
30
years of professional experience

Work History

Event Usher

Fans First Entertainment - Savannah Bananas
Savannah, GA
03.2025 - Current
  • Greeted guests, answered questions, and provided directions to the event venue.
  • Provided excellent customer service by responding quickly to inquiries and requests.
  • Assisted with seating arrangements for guests in the auditorium.
  • Responded promptly to requests from guests or staff members for assistance or information.
  • Directed traffic away from restricted areas as needed.
  • Coordinated with other ushers regarding seating assignments and crowd control strategies.
  • Performed additional duties as assigned by supervisor.
  • Greeted customers to build rapport and increase customer satisfaction.
  • Managed guest relations by resolving conflicts in a timely manner.
  • Thanked and asked every customer back to provide excellent customer service.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.

Delivery Driver

DoorDash
Savannah, GA
01.2025 - Current
  • Pick up and deliver food orders placed through the DoorDash app in a timely manner.
  • Keep customer informed of any delays with order.
  • Follow all traffic rules during deliveries.

Pharmacy Technician

Publix Pharmacy
Peachtree City, Georgia
07.2021 - 09.2024
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Answered telephones to respond to questions or requests.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Greeted customers and answered questions.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.

Art Designer

Auburn University College Of Engineering
Auburn, AL
01.1995 - 07.1998
  • Created engaging visuals by combining typography, photography and illustration into a unified design style.
  • Produced high-quality artwork within tight deadlines.
  • Modified existing designs based on feedback from clients or internal teams.
  • Created illustrations, logos and other graphic elements to be used in various marketing materials.
  • Assisted in the production of promotional materials such as brochures, flyers and signage.
  • Presented ideas to clients for approval before proceeding with project development.
  • Managed multiple projects simultaneously while meeting strict deadlines.
  • Analyzed customer feedback data to inform future design decisions.

Education

Bachelor of Science - Graphic Design

Samford University
Birmingham, AL
08-1994

Skills

  • Guest assistance
  • Safety compliance
  • Conflict resolution
  • Customer service
  • Team collaboration
  • Problem solving
  • Effective communication
  • Attention to detail
  • Ticket verification
  • Patience and composure
  • Verbal communication

Timeline

Event Usher

Fans First Entertainment - Savannah Bananas
03.2025 - Current

Delivery Driver

DoorDash
01.2025 - Current

Pharmacy Technician

Publix Pharmacy
07.2021 - 09.2024

Art Designer

Auburn University College Of Engineering
01.1995 - 07.1998

Bachelor of Science - Graphic Design

Samford University

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