Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anaise Pagan

Columbia,SC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoting to give every guest a pleasant and positive experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Event Usher

United Event Services
10.2023 - Current
  • Greeted guests, answered questions, and provided directions to the event venue.
  • Checked tickets at the entrance of the auditorium to ensure only authorized personnel were allowed access.
  • Monitored crowd flow during the event and identified any potential safety hazards.

Retail Team Member

JOANN Fabrics And Crafts
03.2023 - 10.2023
  • Assisted customers with product selection, payment, and returns.
  • Performed cashier duties including processing payments, refunds, and exchanges using a POS system.
  • Stocked shelves with merchandise and ensured that items were properly priced and labeled.
  • Answered customer questions regarding products, prices, availability, product uses, and services.
  • Processed online orders for pickup or delivery according to company policy.

Order Taker

Chick-fil-A
09.2021 - 08.2022
  • Greeted and welcomed customers to establishment prior to taking food order.
  • Received food and beverage orders from guests and relayed orders to service attendants.
  • Operated cash register to receive payments and issue change with high degree of accuracy.

Customer Service Bagger

Wendys Restaurant
01.2021 - 09.2021
  • Bagged customer items in alignment with industry best practices.
  • Maintained cleanliness of front entry area.
  • Greeted customers promptly with a positive attitude.

Education

Assoicate Degree - Information Technology

Eastern Gateway Community College
Steubenville, OH
10.2024

High School Diploma -

Spring Valley High School
Columbia, SC
06.2022

Skills

  • Guest Communication
  • Customer Service-Oriented
  • Critical Thinking
  • Order Fulfillment
  • Willingness to Learn
  • Flexible and Adaptable
  • Attention to Detail
  • Cash Handling
  • Inventory Stocking
  • Security Awareness
  • Guest Service
  • Ticket Checking

Certification

CERT Basic Training Course - Completed November 9, 2019

Timeline

Event Usher

United Event Services
10.2023 - Current

Retail Team Member

JOANN Fabrics And Crafts
03.2023 - 10.2023

Order Taker

Chick-fil-A
09.2021 - 08.2022

Customer Service Bagger

Wendys Restaurant
01.2021 - 09.2021

Assoicate Degree - Information Technology

Eastern Gateway Community College

High School Diploma -

Spring Valley High School

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Anaise Pagan