Suzanne Mikkelsen
Chandler,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent/ Client Services
Country Financial
Chandler, AZ
09.2025 - Current
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Maintained accurate records of client information including contact details and policy changes.
- Processed insurance applications and ensured accurate documentation for compliance.
Licensed Insurance Agent/ Client Services
Robin Swanson Agency
Moorhead, MN
04.2024 - 08.2025
- Managed client inquiries and provided timely responses to service requests.
- Conducted follow-up calls to maintain relationships with existing clients.
- Collaborated with team members to streamline workflow and improve service delivery.
Nutrition Service Worker
Sanford Hospital
Fargo, IN
04.2024 - 08.2025
- Ensured compliance with health and safety regulations in food service areas.
- Assisted in maintaining cleanliness of kitchen and dining areas.
- Stocked supplies and monitored inventory for food service operations.
Assistant Store Manager
Vuori Clothing
Bloomington, MN
02.2023 - 04.2024
- Assisted in training and onboarding new team members for store operations.
- Managed daily inventory levels and conducted stock replenishments as needed.
- Oversaw scheduling to ensure optimal staffing during peak hours and events.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Account Manager
Coaches Choice
Fargo, IN
02.2021 - 01.2023
- Managed client accounts to ensure satisfaction and retention.
- Developed strong relationships with clients through regular communication.
- Coordinated project timelines and deliverables with internal teams.
Education
Merchandising And Marketing
Moorhead Technical College
Moorhead, MNSkills
- Policy processing
- Claims management
- Compliance documentation
- Risk assessment
- Conflict resolution
- Time management
- Team collaboration
- Asset protection expertise
- Team training and development
Certification
- Licensed in Property and Casualty for the states of MN, AZ and SD
Timeline
Licensed Insurance Agent/ Client Services
Country Financial
09.2025 - Current
Licensed Insurance Agent/ Client Services
Robin Swanson Agency
04.2024 - 08.2025
Nutrition Service Worker
Sanford Hospital
04.2024 - 08.2025
Assistant Store Manager
Vuori Clothing
02.2023 - 04.2024
Account Manager
Coaches Choice
02.2021 - 01.2023
Merchandising And Marketing
Moorhead Technical College