Suzanne Miller
Joshua
Summary
Dynamic and Professional Registered Dental Assistant, recognized for enhancing patient care and retention. Proficient in Dentrix Ascend and skilled in appointment scheduling, I excel in creating a welcoming environment while ensuring compliance with OSHA and HIPAA standards. Committed to continuous education and teamwork.
I have a strong foundation in patient care, dental procedures, and administrative support. Known for effective collaboration with dental teams and adaptability to changing clinic needs. Skilled in radiography, infection control, and patient education. Reliable and focused on achieving optimal results for both patients and practice.
Patient care and comfort, are at the top of my list. While creating a wonderful and fun work environment with my coworkers. Team work, makes the dream work!
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Cosmetic & Family Dentistry of North Texas
05.2001 - Current
- Support four dentists, while assisting in all phases of dentistry including; composite fillings, crown and bridge work, extractions(both simple and surgical), veneers, brush and surgical biopsies, root canals, zoom whitening, sealants & gingivectomies.
- Clean and sanitize dental instruments and equipment, straighten treatment rooms, and restock supplies to prep for next patient and maintain health and safety practices.
- Proficient in taking all digital x-rays for dentist review, including; panoramic, bitewing, and periapical images. While applying lead aprons, and following strict state patient protection guidelines.
- Take impressions for diagnostic casts, bleach trays, bit splints, and removable appliances.
- Certified to monitor Nitrous Oxide.
- Fabricate custom dental appliances such as mouthguards and whitening trays for improved patient experience.
- Provide post-operative instructions to patients following various treatments such as extractions, whitening, biopsies, gingivectomies, and root canals.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Assist hygienists with periodontal charting.
- Support dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
- Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
- Schedule and confirm patient appointments.
- Educate patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Enter patient data into computer system, adhering to strict privacy laws.
- Verify patient insurance eligibility and benefits.
- Measure and record vital statistics by taking patients' blood pressure, temperature, and pulse.
- Proficient with Dentrix and Dentrix Ascend.
- Continually follow up on patient referrals, to ensure treatment has been completed.
- Help schedule patient recalls, for hygiene and treatment appointments.
- Cross trained to work both, front office and clinical positions.
- BLS certified
Front Desk Receptionist
Dr. Christopher Sorokolit, D.D.S., M.S
01.1999 - 05.2001
- Greeted guests at front desk, while managing check-in and check-out process.
- Maintained, organized and cleaned front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed daily appointments and meetings.
- Collected deposits, fees, and payments.
- Completed progress and thank you letters for the dentist.
- Duplicated panoramic and cephalometric x-rays for referring dentists and patients.
- Proficient with Ortho Soft program.
- Helped with recall appointments.
- Retrieved and filed patient charts and paperwork.
Education
Certificate - Dental Assisting
Penn Foster Career School
Scranton, PA10-2008
High School Diploma -
South Grand Prairie High School
Grand Prairie, Texas05-1994
Skills
- Dental Assistant (RDA)
- BLS/AED Certified
- Nitrous Oxide Certified
- OSHA compliant
- HIPAA compliant
- Continuing education commitment
- Dentrix & Dentrix Ascend proficiency
- Patient care excellence
- Appointment scheduling efficiency
- Insurance billing
- Team player
- Equipment sterilization
- Detail-oriented mindset
- Time management capabilities
Certification
- RDA - Registered Dental Assistant
- Certified in BLS/AED
- Certified in Nitrous Oxide
Timeline
Registered Dental Assistant
Cosmetic & Family Dentistry of North Texas
05.2001 - Current
Front Desk Receptionist
Dr. Christopher Sorokolit, D.D.S., M.S
01.1999 - 05.2001
Certificate - Dental Assisting
Penn Foster Career School
High School Diploma -
South Grand Prairie High School
Similar Profiles
Natalie RamirezNatalie Ramirez
Dental Assistant at Texas Family Cosmetic DentistryDental Assistant at Texas Family Cosmetic Dentistry
Isabella HeesterIsabella Heester
Dental Assistant at Thompson Family & Cosmetic DentistryDental Assistant at Thompson Family & Cosmetic Dentistry
Ashley ShannonAshley Shannon
Scheduling and Insurance Coordinator at Dr. Andrei B. Simel D.D.S. Family & Cosmetic DentistryScheduling and Insurance Coordinator at Dr. Andrei B. Simel D.D.S. Family & Cosmetic Dentistry
Natalie PalaNatalie Pala
Insurance Operations Specialist /Insurance Operations Associate at First Command Financial ServicesInsurance Operations Specialist /Insurance Operations Associate at First Command Financial Services
James MorrisonJames Morrison
Plumber's Assistant at Circle T Plumbing and Water QualityPlumber's Assistant at Circle T Plumbing and Water Quality