Suzanne Moore
CORONA,CA
Summary
Dynamic individual with hands-on experience in sales and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
I have been in school for court reporting for the last two years and would like to transcribe police interviews, true crime shows, workers compensation hearings, etc. Really I'm open to any direction in the court reporting/transcription world.
Overview
28
28
years of professional experience
Work History
Sales Executive
Old Republic Home Protection
01.2000 - 01.2023
- Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
- Cultivated real estate and broker relationships to expand home warranty sales opportunities.
- Presented protection plan options, aligning coverage solutions with client needs and property requirements.
- Managed sales pipeline in CRM, maintaining accurate records and timely follow-up actions.
- Negotiated contract terms and service agreements while resolving customer questions and objections.
- Coordinated with operations and account teams to ensure seamless policy enrollment and activation.
- Advised clients on warranty benefits, exclusions, and renewal options to support informed decisions.
- Identified new business prospects through outreach, referrals, and territory development efforts.
- Maintained compliance with sales procedures, underwriting guidelines, and customer service standards.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Expanded market share with strategic territory planning and targeted prospecting.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
Sales Executive
Buyers Home Warranty
01.1995 - 01.2000
Education
High School Diploma -
Laguna Beach High School
Laguna Beach, CAMedical Assistant -
Southern California College of Medical Assisting
Anaheim, CANot Yet Certified - Court Reporting
West Valley College
Saratoga, CA01-2028
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- People skills
- Relationship building
- Decision-making
- Business development and planning
- Interpersonal and written communication
- Report writing skills
Timeline
Sales Executive
Old Republic Home Protection
01.2000 - 01.2023
Sales Executive
Buyers Home Warranty
01.1995 - 01.2000
High School Diploma -
Laguna Beach High School
Medical Assistant -
Southern California College of Medical Assisting
Not Yet Certified - Court Reporting
West Valley College