Suzanne OConnor
Plainfield,IL
Summary
Accomplished RN with a proven track record showcasing strong clinical judgment and compassion. Excelled in enhancing patient satisfaction, reducing medication errors, and improving health outcomes through comprehensive care plan development and effective communication. Skilled in care coordination, patient education and empathetic patient care, consistently achieving better health results.
Overview
13
13
years of professional experience
Work History
RN- Infusion Coordinator
MIDC
Burr Ridge, IL
08.2015 - Current
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educate patients on medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
RN
St Thomas Hospice
Hinsdale, IL
01.2015 - 12.2016
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Conducted family meetings facilitating discussions surrounding goals of care, advance directives establishment or modification.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
RN-cardiac/Telemetry
Northwestern Memorial Hospital
Chicago, IL
08.2011 - 08.2016
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
Education
BSN - Nursing
Lewis University
Romeoville, ILSkills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Direct Patient Care
- Patient Assessment
- Strong Clinical Judgment
- Care Plan Development
Timeline
RN- Infusion Coordinator
MIDC
08.2015 - Current
RN
St Thomas Hospice
01.2015 - 12.2016
RN-cardiac/Telemetry
Northwestern Memorial Hospital
08.2011 - 08.2016
BSN - Nursing
Lewis University