Suzanne Procak
Huguenot,NY
Summary
Versatile team member offering over 25 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
35
35
years of professional experience
Work History
Merchandiser
Tractor Supply Company
Milford, PA
09.2021 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Verified products appeared at correct locations in proper quantities.
- Answered customer questions regarding store merchandise, department information and pricing.
- Assembled quarter and full-size point of purchase promotional displays.
- Planned and coordinated product availability for advertising and promotion purposes.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Accurately typed 50 words per minute with no errors.
- Accurately typed 5 words per minute with no errors.
Salon Owner/Operator
River Rock Hair Salon
Warwick, NY
12.2014 - 12.2020
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Devised processes to boost long-term business success and increase profit levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Salon Manager
Visions Hair Studio
Vernon , NJ
08.1995 - 12.2014
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Office Manager
Proedge
Vernon, New Jersey
03.1987 - 08.1995
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
Associate of Applied Science - Cosmetology
The Beauty School of Middletown
Middletown NY04.1995
Skills
- Display Model Assembly
- Product Launch Support
- Sales and Marketing Support
- Theme and Color Selection
- Record Sorting and Filing
- Microsoft Office Proficiency
- Data Entry and 10-Key
- POS Transactions
- Correspondence Typing
- Inventory Assessments
- Basic Bookkeeping
- Physical Demand
- Cash Register Operation
- Cashier Abilities
- Assigning Tasks
- Strong Communication and Interpersonal Skills
- Sales and Promotions
Timeline
Merchandiser
Tractor Supply Company
09.2021 - Current
Salon Owner/Operator
River Rock Hair Salon
12.2014 - 12.2020
Salon Manager
Visions Hair Studio
08.1995 - 12.2014
Office Manager
Proedge
03.1987 - 08.1995
Associate of Applied Science - Cosmetology
The Beauty School of Middletown
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