Suzanne Ramirez
Round Lake,IL
Summary
Dynamic professional with a proven track record at Marshall Field’s, excelling in customer satisfaction and achieving sales targets. Known for punctuality and flexibility, I leverage strong situational awareness and effective communication skills to foster positive relationships and enhance service quality. Committed to maintaining high standards and delivering exceptional results.
Overview
27
27
years of professional experience
Work History
Uber Partner
Self-employeed
01.2016 - Current
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Followed company guidelines and policies when interacting with passengers.
- Remained calm and poised in emergent situations.
- Adhered to tight schedule and met departure and arrival deadlines.
- Maintained a high driver rating through excellent communication and navigational skills.
Sales Associate
Marshall Field’s
02.1999 - 04.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Psychology
Oakton Community College
Des Plaines, ILSkills
- Punctuality
- Flexibility
- Situational awareness
- Cleanliness
Timeline
Uber Partner
Self-employeed
01.2016 - Current
Sales Associate
Marshall Field’s
02.1999 - 04.2020
No Degree - Psychology
Oakton Community College