Suzanne Reid
Pensylvania,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Registrar
MT SINAI BETH ISRAEL MEDICAL CENTER
08.2000 - Current
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Enhanced patient satisfaction by promptly and accurately registering emergency room patients.
- Maintained strict patient confidentiality by adhering to HIPAA regulations and protocols.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
- Provided compassionate support to families, addressing concerns and answering questions during their time of need.
- Participated in ongoing training opportunities, staying current on best practices in emergency department registration procedures.
- Reduced potential conflicts or misunderstandings among patients or family members through clear explanations of hospital policies and procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed medical insurance claims and payments.
- Prepared and processed patient referrals and transfer requests.
Education
High School Diploma -
THE UNIVERSITY STATE OF NEW YORK
NEW YORK02.1992
Skills
- Healthcare ethics
- Clinical Documentation
- Insurance Verification
- Data Entry
- Documentation Review
- Teamwork and Collaboration
- Patient interviewing
- Clerical Support
- Organizational Skills
Certification
Timeline
Registrar
MT SINAI BETH ISRAEL MEDICAL CENTER
08.2000 - Current
High School Diploma -
THE UNIVERSITY STATE OF NEW YORK
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