Suzanne Reid
Pensylvania,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Registrar
MT SINAI BETH ISRAEL MEDICAL CENTER
281 1ST AVENUE NEW YORK 10003
08.2000 - Current
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Enhanced patient satisfaction by promptly and accurately registering emergency room patients.
- Maintained strict patient confidentiality by adhering to HIPAA regulations and protocols.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
- Provided compassionate support to families, addressing concerns and answering questions during their time of need.
- Participated in ongoing training opportunities, staying current on best practices in emergency department registration procedures.
- Reduced potential conflicts or misunderstandings among patients or family members through clear explanations of hospital policies and procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed medical insurance claims and payments.
- Prepared and processed patient referrals and transfer requests.
Education
High School Diploma -
THE UNIVERSITY STATE OF NEW YORK
NEW YORK02.1992
Skills
- Healthcare ethics
- Clinical Documentation
- Insurance Verification
- Data Entry
- Documentation Review
- Teamwork and Collaboration
- Patient interviewing
- Clerical Support
- Organizational Skills
Timeline
Registrar
MT SINAI BETH ISRAEL MEDICAL CENTER
08.2000 - Current
High School Diploma -
THE UNIVERSITY STATE OF NEW YORK