Desired Job Title
Revenue Cycle SupervisorBilling SpecialistWork Type
Full TimeLocation Preference
HybridLocation: Macungie, PA
Open to relocation: No
Suzanne Scott
Macungie,PA
Work Preference
Summary
Revenue Cycle Supervisor with over 15 years of experience in healthcare billing. Skilled in team leadership, analytical thinking, and strategic decision-making, driving operational efficiencies and improving billing processes.
Overview
15
15
years of professional experience
Work History
Revenue Cycle Supervisor
Azura Vascular Care
04.2015 - Current
- Supervised revenue cycle operations to ensure compliance with billing and collection processes.
- Implemented workflow improvements that enhanced efficiency and reduced claim denial rates.
- Analyzed key performance indicators to identify trends and inform strategic decision-making within the department.
- Collaborated with cross-functional teams to enhance operational efficiencies and reduce turnaround times for billing inquiries.
- Ensured accuracy in financial reporting by overseeing audits and implementing corrective actions as needed.
- Trained, evaluated, and challenged team of 5-10 personnel.
- Managed accounts receivable aging, ensuring timely follow-up on outstanding balances and prompt resolution of discrepancies.
- Served as a subject matter expert on reimbursement regulations, maintaining up-to-date knowledge of industry best practices and compliance requirements.
- Coached and mentored team members for professional growth, resulting in enhanced job performance and higher employee satisfaction.
- Created monthly schedules, maintained time records and submitted payroll with help of Kronos and Workday.
- Collaborated with cross-functional teams to develop and implement revenue cycle policies and procedures.
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Billing Specialist
Center for Advanced Orthopaedics
07.2012 - 04.2015
- Processed insurance claims accurately and efficiently, ensuring timely payments and compliance with regulations.
- Managed patient billing inquiries, providing clear explanations of charges and payment options.
- Reconciled accounts receivable reports to maintain accurate financial records and identify discrepancies.
- Collaborated with healthcare providers to obtain necessary documentation for billing purposes, enhancing claim approval rates.
- Handled account payments and provided information regarding outstanding balances.
- Reconciled accounts receivable to general ledger.
- Assisted in reconciling deposit and patient collections.
- Logged charges and payments.
Education
Medical Assistant - Medical Assistant
Sanford–Brown
Trevose, PAEnvironmental Science
East Stroudsburg University of Pennsylvania
East Stroudsburg, PASkills
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Team leadership
- Decision-making
- Microsoft office
- Employee supervision
- Leadership development
- Analytical thinking
- Time management abilities
- Denial resolution
- Billing cycle expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Revenue Cycle Supervisor
Azura Vascular Care
04.2015 - Current
Billing Specialist
Center for Advanced Orthopaedics
07.2012 - 04.2015
Medical Assistant - Medical Assistant
Sanford–Brown
Environmental Science
East Stroudsburg University of Pennsylvania