SUZANNE STANLEY
Sanford,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven professional seeking to leverage management experience within a successful company.
Overview
21
21
years of professional experience
Work History
Mortgage Closer
The Mortgage Firm
Orlando, FL
04.2016 - 02.2022
- Perform pre-closing audit of closing and compliance documentation including but not limited to initial 1003, initial and final LE and CD as well as corresponding Change in Circumstance, Appraisal, Title, Property Insurance, Lock In Agreement, Loan Approval, Mortgage Insurance Certificate, Flood Certificate and Survey.
- Complete data entry in Encompass and generate closing instructions and documents.
- Review CD for accuracy and tolerance variations.
- Run and review Mavent Compliance Report.
- Review and clear all “Prior to Closing” and “Prior to Document” underwriting conditions.
- Upload all final closing documentation into system
- Request funding wires directly from wire department.
- Review funding documents as required.
- Assist post-closing in obtaining any corrections to closing documents as required.
- Perform various additional tasks as assigned by Closing Manager that may not be specifically listed in this position description.
Branch Coordinator
Exide Technologies
Orlando, FL
01.2007 - 01.2015
- Oversaw daily operations to include collaboration with various departments within the organization to ensure efficient work flow
- Control account records, financial reports, legal documents and compliance forms
- Primary contact for receiving, logging, and dispatching all customer requests for service
- Maintain scheduled maintenance logs and dispatch as required
- Help in resolving any issues or concerns that may arise with, or between, customers and servicing Agents/Branches
- Process all completed work orders for billing on a timely basis through the SWOT (Service Work Order Tracking) System
- Provide consolidated billing and supporting documentation to customers
- Maintain warranty files and submit warranty claims on a timely basis
- Process all incoming invoices (coding, approval, and processing)
Area Manager
RGIS
Orlando, FL
01.1999 - 01.2006
- Key activities entailed development and management of budgets, hiring and training support staff, annual performance reviews and interfacing with staff and clients during store inventories all the while ensuring full compliance of policies and procedures
- Monitored, oversaw and directed the objectives, goals and operations of support staff and operation of a $37 million dollar budget
- Documentation and Administration
- Purchasing
- Scheduling and Correspondence
- Completed weekly, quarterly and yearly financial projection reports
- Payroll
- Attended weekly district level management meetings
- Managed 10-120 auditors at a time
Skills
- Policy and Procedure Development
- Strategic Planning
- Training
- Employee Relations
- Operations Management
- Budget Compliance
- Problem-Solving
- Accounts Receivable
- Accounts Payable
- Conflict Resolution
- Payroll
- Microsoft Word, Excel, PowerPoint, Outlook
- Oracle
- JDE
- Gauss
- Loan Application Preparation
- Loan Information Recording
- Customer Communication
- Legal Documentation
- Mortgage Loan Processing
- Closing Documentation
Affiliations
Insightful and Successfully managing multiple projects to achieve organizational objectives and quality control. Intuitive leader inspiring high productivity levels and repeated success. Strong interpersonal and communication skills; proactively convey operational needs to management. Visible achievements developing high caliber, peak performing organizations through communication and teamwork.
Timeline
Mortgage Closer
The Mortgage Firm
04.2016 - 02.2022
Branch Coordinator
Exide Technologies
01.2007 - 01.2015
Area Manager
RGIS
01.1999 - 01.2006