Suzanne Starr
Rochester,NY
Summary
Dedicated professional with extensive experience in safety and security, providing effective leadership in emergency preparedness, investigations, and regulatory compliance. Committed to fostering a proactive culture that enhances safety protocols and supports the community, students, and staff in diverse educational environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
School Sentry I
Monroe One BOCES
05.2001 - Current
- Monitor school buildings, grounds, and surrounding areas to ensure the safety and well-being of students, staff, and visitors.
- Enforce school safety rules, visitor protocols, and Code of Conduct standards.
- Assist in executing emergency drills and procedures to ensure preparedness and safety.
- Contribute to the District Wide Health & Safety Team as a security liaison since May 2001.
- Support Title IX Investigations voluntarily, contributing to compliance and staff welfare.
- Oversee team operations and address issues in the supervisor's absence.
- Manage student internships for EMCC Criminal Justice program.
- Provide training for new security employees on company policies and procedures to ensure compliance.
Access Control & Locksmith Functions (Within School Sentry I Role):
- Serve as district liaison for all keying, coring, and access control needs supporting both capital improvement projects and daily operations.
- Maintain the Keystone 600 BEST key management database, ensuring accurate records of employee key access.
- Evaluate and determine appropriate access control and key management solutions based on program function, emergency response needs, and safety protocols.
- Cut and issue keys for new and existing employees in accordance with district security procedures.
- Pin and re‑core locks and hardware as operational needs require.
- Maintain key system inventory and order supplies to support district‑wide security operations.
School Sentry II
Monroe One BOCES
Fairport, NY
07.1999 - 05.2001
- Monitor school buildings, grounds, and surrounding areas to ensure the safety and well-being of students, staff, and visitors.
- Monitored and reported unsafe conditions, security risks, or suspicious behavior to enhance campus safety.
- Enforce school safety rules, visitor protocols, and Code of Conduct standards.
- Respond to and assist with all student/staff emergencies on campus.
- Support de-escalation strategies and assist with conflict resolution when needed.
- Provide physical crisis intervention when necessary.
- Investigated theft, vandalism, accidents, and illegal activities to uphold campus safety standards.
- Documented and reported non-violent and disruptive incidents, contributing to a safer school environment.
- Assisted with training drills for emergency procedures.
Education
BA - Criminal Justice and Sociology, Psychology Minor
SUNY Plattsburgh
Plattsburgh, NY05-1999
Skills
- Crisis management
- Emergency response
- Alarm monitoring
- Access Control
- CCTV management
- Visitor management
- Key management
- Investigations
- Project management
- Team collaboration
Certification
- Current NYS Security Guard License
- Annual MASLA Title IX Coordinator (Investigations)
- Current Heart Saver First Aid / Heart Saver AED
- Annual TCI (Therapeutic Crisis Intervention) Training
Volunteer Experience
Planned and coordinated complex, large scale triathlon events, overseeing logistics, staffing, vendor coordination, and risk management across multi site venues. Implemented comprehensive safety protocols including medical coverage, emergency response planning, traffic control, crowd management, and participant safeguarding to ensure safe operations for athletes, volunteers, and spectators. Demonstrated strong interagency collaboration, proactive hazard mitigation, and incident preparedness in dynamic, high visibility environments. On event day, conditions are dynamic—weather changes, participant movement, medical issues, and public interaction all require real time decision making. That mirrors what we see in schools during drills or actual incidents, where leaders must assess evolving conditions, activate response protocols, communicate clearly, and adjust operations while maintaining calm and accountability.
Awards
Excellence In Performance Award, 05/01/09
Timeline
School Sentry I
Monroe One BOCES
05.2001 - Current
School Sentry II
Monroe One BOCES
07.1999 - 05.2001
BA - Criminal Justice and Sociology, Psychology Minor
SUNY Plattsburgh