SUZANNE SWAIN
Crystal River,US
Summary
As an instructional leader, I will continually focus on building relationships with students, staff, parents, and the community, ensure student engagement and success by supporting staff through curriculum alignment, professional development, coaching and modeling, professional learning communities, data days, MTSS, personnel resources, and open communication, and maintain a clear vision and mission which fosters continuous improvement that aligns with district goals and expectations.
Overview
28
28
years of professional experience
Work History
Director of Student Services
Citrus County Schools
07.2024 - Current
- Collaborated with faculty to create targeted interventions for at-risk students, resulting in increased graduation rates.
- Created a welcoming and inclusive environment that fostered positive interactions among diverse student groups.
- Enhanced student services by streamlining processes and implementing efficient systems.
- Promoted a culture of continuous improvement within the department through regular evaluation of programmatic offerings and professional development opportunities for staff members.
- Built strong relationships with community partners and stakeholders to enhance available resources for students.
- Spearheaded efforts to implement evidence-based practices in mental health counseling, enhancing overall quality of care provided to students.
- Managed budgetary and financial aspects of various programs within Student Services, ensuring cost-effective operations.
- Acted as a liaison between Student Services and other campus departments, fostering cross-functional collaboration aimed at enhancing overall institutional effectiveness.
- Performed evaluations to assess instructional strategies and effectiveness.
- Communicated with parents to encourage active parental participation in education.
- Managed budgets and resources for educational programs.
- Implemented data-driven strategies to continuously improve the effectiveness of student services offered.
Director of Human Resources
Citrus County Schools
11.2015 - 03.2024
- Managed the payroll department and oversaw a personnel salary budget of $160,000,000
- Maintained accurate digital records related to personnel and payroll files, background documentation, investigative files, and discipline files
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
- Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
- Structured compensation and benefits according to market conditions and budget demands.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
- Increased employee engagement with open communication channels and regular feedback opportunities.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Created succession planning strategies to ensure leadership continuity and long-term success.
- Established performance management systems to align individual goals with organizational objectives.
- Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
- Fostered strong relationships between human resources staff members, encouraging collaboration on projects.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Human Resources Coordinator
Citrus County Schools
07.2012 - 11.2015
- Developed and implemented comprehensive HR policies and procedures to ensure compliance with applicable labor laws
- Partnered with legal counsel to provide advice on employment law issues such as wage and hour regulations, discrimination claims and other labor-related matters
- Investigated workplace incidents involving harassment or misconduct in accordance with company policies
- Organized employee recognition events to reward outstanding contributions from staff members
- Facilitated team building activities to promote a positive work environment among staff members
- Provided strategic guidance to senior management on all aspects of human resources, including performance management, employee relations, compensation, benefits, training and development
- Coached managers on proper use of performance management tools to ensure consistent application of standards across the organization
- Implemented an onboarding program for new hires that included orientation sessions and information about the company's culture
- Wrote and updated job descriptions that accurately reflected the duties required for each position
- Established effective relationships with key external stakeholders such as government agencies, recruiters, universities
- Analyzed workforce trends in order to make recommendations for improvements in staffing levels or utilization of resources
- Ensured compliance with federal, state and local employment laws through periodic audits
- Collaborated with department heads on succession planning initiatives aimed at developing future leaders within the organization
- Conducted exit interviews and analyzed data to identify areas for improvement in the organization's hiring processes
- Cultivated strong working relationships with union representatives in order to successfully negotiate collective bargaining agreements
- Established evaluation and performance management policies and measurements
- Prepared and followed budgets for personnel operations
- Represented organization at personnel-related hearings and investigations
- Identified staff vacancies and recruited, interviewed, and selected applicants
Assistant Principal
Citrus County Schools
05.2007 - 06.2012
- Evaluated teacher performance through classroom observations and feedback sessions
- Oversaw daily operations of the school including scheduling classes, activities; maintaining order in hallways, classrooms; monitoring lunchroom behavior; supervising afterschool activities
- Developed and implemented strategies to improve student achievement in a diverse school setting
- Coached teachers on instructional practices to ensure effective implementation of district curriculum standards
- Evaluated teachers to identify lesson improvement opportunities
- Facilitated collaboration among staff members to foster a positive learning environment for students
- Analyzed test data from various assessments used by the school system to assess student progress
- Provided leadership in the development of curriculum, instruction, assessment, and professional development
- Managed emergency response protocols during crisis situations such as natural disasters or security threats
- Coordinated special events such as Open House nights, parent-teacher conferences
Elementary Teacher
Citrus County Schools
09.1996 - 05.2007
- Adapted instructional materials based on student abilities, interests, and learning styles
- Fostered critical thinking, collaboration, and student leadership through hands-on and group activities
- Established positive relationships with students, parents, and colleagues through effective communication
- Created an inclusive classroom environment that valued diversity among students
- Assessed student understanding of material through exams, assessments, and informal conversations
- Developed and implemented lesson plans to engage students in a variety of learning activities
- Applied behavior management strategies to maintain a safe and productive learning environment
Education
Master of Arts - Educational Leadership
University of South Florida
Tampa, FL05-2005
Skills
- Instructional coaching
- Parent-teacher communication
- Training and mentoring
- Student engagement
- Team building
- Collaborative learning
- Community engagement
- Policy and procedure development
- School safety
- Data-driven instruction
- Human resources
- Teacher performance improvement
- Organizational leadership
- Instructional leadership
- Organizational management
- Strategic leadership
Timeline
Director of Student Services
Citrus County Schools
07.2024 - Current
Director of Human Resources
Citrus County Schools
11.2015 - 03.2024
Human Resources Coordinator
Citrus County Schools
07.2012 - 11.2015
Assistant Principal
Citrus County Schools
05.2007 - 06.2012
Elementary Teacher
Citrus County Schools
09.1996 - 05.2007
Master of Arts - Educational Leadership
University of South Florida
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