Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Audrey Renee' Allred

Crystal River

Summary

Compassionate Phlebotomist with proven expertise at TGH North, enhancing patient satisfaction through effective blood collection techniques and empathetic communication. Skilled in specimen labeling and infection control, I consistently deliver accurate results while fostering a positive environment. Committed to maintaining HIPAA compliance and improving patient comfort during procedures.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Phlebotomist

TGH North
05.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Improved patient satisfaction by providing efficient and accurate blood draws in a timely manner.
  • Contributed to a positive workplace culture through teamwork, professionalism, and a strong work ethic.
  • Provided compassionate support to anxious or nervous patients, creating a more comfortable environment for blood draws.
  • Supervised inventory management, ensuring adequate stock of supplies for seamless daily operations.
  • Collaborated with healthcare professionals to ensure patients received appropriate care during blood collection procedures.
  • Served as an integral part of interdisciplinary teams, collaborating effectively with nurses, physicians, and other medical staff members for comprehensive patient care provision.
  • Accurately documented relevant information within electronic health records systems, contributing towards smooth clinical workflow.
  • Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
  • Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
  • Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
  • Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
  • Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
  • Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
  • Conducted routine equipment maintenance checks, ensuring accurate and efficient blood collection processes.
  • Assisted in training new phlebotomists, leading to increased staff proficiency and overall team performance.
  • Stayed current on industry best practices through regular continuing education courses, enhancing patient care quality.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Addressed questions and concerns to educate patients on collection process and procedures.

Phlebotomist

Quest Diagnostics
01.2016 - 06.2019
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Phlebotomist

Seven Rivers Regional Medical Center
10.2007 - 03.2015
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to the central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating a smoother workflow.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.

Phlebotomy Technician

Lab Corp
01.2004 - 04.2007
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
  • Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
  • Packaged and shipped specimens to central lab daily.
  • Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
  • Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
  • Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
  • Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.

Education

GED -

Clearwater High
Clearwater, FL
03-1994

Skills

  • Order of draw
  • Blood collection techniques
  • Specimen labeling procedures
  • Blood culture collection
  • Capillary puncture
  • Data entry
  • Specimen preparation
  • Infection control
  • Paperwork processing
  • Quality control
  • Pediatric phlebotomy
  • Syringe method
  • Geriatric phlebotomy
  • Butterfly venipuncture
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise

Certification

  • Licensed Phlebotomist - A.S.P.T #641002080001
  • BLS Certification # 255418485932



Timeline

Phlebotomist

TGH North
05.2024 - Current

Phlebotomist

Quest Diagnostics
01.2016 - 06.2019

Phlebotomist

Seven Rivers Regional Medical Center
10.2007 - 03.2015

Phlebotomy Technician

Lab Corp
01.2004 - 04.2007

GED -

Clearwater High

Similar Profiles

CREATE PROFILE