Summary
Overview
Work History
Education
Skills
References
Timeline
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Hannah McLaughlin

Sioux Falls,SD

Summary

I am interested in the Certified Medication Aide position at the Minnehaha County Jail-Correctional Medical Management. I have 4 years of healthcare experience, with daily contact with patients of all demographics. I feel I am a great fit for this job, and I am willing to become a Certified Medication Aide through training on the job. I also have experience in working at a pharmacy, as a pharmacy clerk. I saw on a daily basis what goes into providing pharmaceutical care to patients. I am eager to learn, and I have a passion for serving the underserved communities.

Overview

7
7
years of professional experience

Work History

Phlebotomist

Sanford Labs
11.2020 - 04.2024
  • As a full time phlebotomist, I performed blood draws such as venipunctures and capillaries
  • I greeted patients, entered correct patient information, and completed correct labeling.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Phlebotomist

Talecris
04.2022 - 07.2022
  • I worked at the plasma donation center as a phlebotomist
  • My duties included getting patients set up for donation and monitoring each donor through the process.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Store Associate

Famous Footwear
07.2020 - 11.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Cashier

Sioux Falls Co Op
03.2019 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Pharmacy Clerk

Lewis Drug
01.2017 - 01.2019
  • As a pharmacy clerk I waited on customers picking up their prescriptions, organized orders and assisted at the drive through as well as in-store.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
  • Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.

Education

Phlebotomy Certificate - Phlebotomy Technician

Southeast Technical College
Sioux Falls, SD
01.2020

Diploma -

Lincoln High School
Sioux Falls, SD
05.2012

Skills

  • Greeted patients
  • Venipuncture draw
  • Capillary draw
  • Communication
  • Correct labeling
  • Computer entry
  • Order of draw
  • Patient Care
  • Specimen handling
  • Patient support
  • HIPAA Compliance
  • Communication abilities

References

References available upon request.

Timeline

Phlebotomist

Talecris
04.2022 - 07.2022

Phlebotomist

Sanford Labs
11.2020 - 04.2024

Store Associate

Famous Footwear
07.2020 - 11.2020

Cashier

Sioux Falls Co Op
03.2019 - 04.2020

Pharmacy Clerk

Lewis Drug
01.2017 - 01.2019

Phlebotomy Certificate - Phlebotomy Technician

Southeast Technical College

Diploma -

Lincoln High School
Hannah McLaughlin